Field Service Technician
About The Position
Monday-Friday: 10:00 AM - 6:30 PM (2nd Shift) ESSENTIAL FUNCTIONS AND BASIC DUTIES: Installation of both residential and commercial security systems, access and video systems Diagnosing equipment problems through sound troubleshooting techniques Repairing and/or replacing defective equipment or components to get system(s) back into proper operation Providing honest solutions to client's problems Completing required paperwork in a timely manner Effectively communicating information with clients and customer service staff Support of sales staff Continued learning, training, and special projects SKILLS/ABILITIES: Strong interpersonal and customer service skills Strong sense of initiative Excellent communication skills Accurate and detail oriented Well-organized Problem solving abilities Strong sense of urgency Displaying a professional appearance WORKING CONDITIONS: Daily traveling to worksites Occasional nationwide travel (as frequent as 1-2 times/month) Drug-Free Workplace Program, subject to random drug screenings Pre-employment BCI records check In-frequent weekend work Potential for overnight travel EDUCATION/CERTIFICATION: High school diploma 2-Year degree preferred Valid driver’s license Background check required 10-panel drug screen required Motor Vehicle Record check required PREFERRED BACKGROUNDS Security industry knowledge Fire Alarm systems CCTV Access and/or video Low-Voltage Electrical Information Technology and/or Networking experience Proper use of assorted hand and power tools Wiring skills Cabling Salary Description $20-$22/hr
Requirements
- Strong interpersonal and customer service skills
- Strong sense of initiative
- Excellent communication skills
- Accurate and detail oriented
- Well-organized
- Problem solving abilities
- Strong sense of urgency
- Displaying a professional appearance
- Daily traveling to worksites
- Occasional nationwide travel (as frequent as 1-2 times/month)
- Drug-Free Workplace Program, subject to random drug screenings
- Pre-employment BCI records check
- In-frequent weekend work
- Potential for overnight travel
- High school diploma
- Valid driver’s license
- Background check required
- 10-panel drug screen required
- Motor Vehicle Record check required
Nice To Haves
- 2-Year degree preferred
- Security industry knowledge
- Fire Alarm systems
- CCTV
- Access and/or video
- Low-Voltage Electrical
- Information Technology and/or Networking experience
- Proper use of assorted hand and power tools
- Wiring skills
- Cabling
Responsibilities
- Installation of both residential and commercial security systems, access and video systems
- Diagnosing equipment problems through sound troubleshooting techniques
- Repairing and/or replacing defective equipment or components to get system(s) back into proper operation
- Providing honest solutions to client's problems
- Completing required paperwork in a timely manner
- Effectively communicating information with clients and customer service staff
- Support of sales staff
- Continued learning, training, and special projects
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
