Field Service Technician - Night Shift - Shelton, CT

Rivian • Shelton, CT

9d

About The Position

Rivian is hiring an emerging-to-mid-level Field Service Technician to support electric vehicle repairs, inspections, and field service operations while developing technical skills under the mentorship of senior technicians and leadership. The role is based primarily at a local service center but may also involve mobile service, remote work, travel, or plant operations as business needs evolve. The schedule is Monday through Friday with rotational Saturdays, from 5 p.m. to 2 a.m. The role receives a 15% pay differential for work performed between 6 p.m. and 6 a.m.

The hourly pay range for Connecticut applicants is $25.88–$35.64. The successful candidate may be eligible for an annual performance bonus. Rivian offers a benefits package to eligible full-time and part-time employees and their families, including paid vacation and sick leave, insurance benefits, and potential participation in the company’s 401(k) Plan and Employee Stock Purchase Program, subject to eligibility requirements.

Requirements

• Be at least 21 years old.
• Hold a valid driver’s license and have a clean driving record, with no suspensions or revocations within the past 3–5 years.
• Be available for a standard 40-hour workweek and potential weekend, holiday, early morning, evening, or overnight shifts based on business needs.
• Be flexible to travel to regional locations or production facilities as needed.
• Be proficient with laptops and computers in Windows or Mac environments and with work order management systems.
• Demonstrate eagerness to learn, strong organizational and time-management skills, and close attention to detail.
• Be able to sit, stand, walk, bend, kneel, reach, and lift up to 50 pounds.
• Have foundational understanding of basic electricity theory, including high- and low-voltage awareness; basic circuit measurement tools such as a DVOM; and introductory electrical schematic reading.
• Be familiar with basic hand and power tools, entry-level tire repairs, and basic vehicle alignments.
• Have a basic understanding of diagnostic workflows and troubleshooting under guidance.

Nice To Haves

• High school diploma, GED, or recognized equivalency credential.
• Ability to drive a non-commercial truck and trailer.
• Graduation from an accredited automotive repair school or program.
• 0–3 years of hands-on experience in an automotive shop or technical environment; recent graduates are welcome.
• Basic exposure to electric vehicle or hybrid frameworks, or experience in a fast-paced startup environment.

Responsibilities

• Perform or assist with vehicle diagnosis, repairs, installations, and inspections at a service center, on a mobile route, or at a remote location.
• Learn about Rivian’s product line, EV framework, tools, and accessories while building peer relationships and working under senior technicians’ mentorship.
• Use available technical resources and follow repair procedures while maintaining quality and safety.
• Conduct post-repair road tests to verify repair quality and operational safety.
• Assist with parts operations, including ordering, receiving, shipping, inventory tracking, and work order and expense reporting.
• Maintain detailed technical notes and documentation for completed and in-process repairs.
• Interact professionally with customers, families, third-party affiliates, and suppliers at service facilities and outreach events.
• Identify opportunities to improve processes, provide feedback to mentorship leads, and participate in service campaigns or containment initiatives.
• Participate in required training, keep technical skills current, and maintain high-quality work with increasing independence.

Benefits

• Paid vacation
• Paid sick leave
• Life insurance
• Medical insurance
• Dental insurance
• Vision insurance
• Short-term disability insurance
• Long-term disability insurance
• Potential eligibility to participate in Rivian’s 401(k) Plan
• Potential eligibility to participate in Rivian’s Employee Stock Purchase Program
• Potential annual performance bonus
• 15% pay differential for work performed between 6 p.m. and 6 a.m.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED