SkillBridge DOD - Field Service Technician

The Raymond Corporation•Fayetteville, NC

1d•Onsite

About The Position

Carolina Handling, a privately held company established in 1966, is seeking experienced Field Technicians. As the exclusive Raymond Solutions and Support Center in the Southeast, we are a single-source provider for intralogistics expertise. Our Field Technicians are crucial to our outstanding reputation, servicing lift trucks and vehicles, and acting as the main point of contact for customers. We invest in the hiring, training, and continued development of our technicians, whether you are an experienced mechanic or looking for a career change.

Requirements

Maintain a valid driver license.
Ability to communicate effectively with customers, management and co-workers.
Ability to maintain a good understanding of industry innovations and product availability in order to make recommendations based on customer need.
Ability to safely operate drills, grinders, presses, forklift, hoists, overhead cranes and personal hand tools.
Ability to draw upon available support resources from within the company and recognize when it is appropriate to do such.
High school education.
Ability to read and interpret schematics.
Ability to read and understand necessary service and training manuals.
Ability to understand and follow verbal and/or demonstrated instructions.
Ability to perform arithmetic calculations involving fractions, decimals and percentages.
Ability to effectively utilize volt, ohm and multi-meters.
Demonstrate a good mechanical and electrical aptitude.

Nice To Haves

One to three years mechanical, electrical and hydraulic experience in a similar environment or equivalent in college or vocational education.

Responsibilities

Troubleshoot electro-mechanical problems, installations, and perform unscheduled repairs and scheduled maintenance on equipment based on customer demand and need.
Provide complete customer satisfaction in a polite and professional manner while working in a Team environment.
Analyze problem situations pertaining to breakdowns of customer equipment and recommend corrective actions to the customer.
Perform necessary repairs to correct analyzed situations in a professional and productive manner.
Perform scheduled maintenance on equipment for contracted customers according to Carolina Handling Scheduled Maintenance policies and procedures and proactively address needed repairs with the customer.
Maintain parts and supplies inventory in the service van and maintain the service van.
Follow customer's safety and housekeeping guidelines when performing repairs at customer sites.
Perform other duties as assigned.