Field Service Technician, Night Shift - Louisville, CO

Rivian • Louisville, CO

15h

About The Position

This emerging-to-mid-level technician role is intended for people who want to develop their technical skills while delivering an exceptional customer experience. The technician supports electric vehicle repairs, inspections, and field service operations, working under the mentorship of senior technicians and leadership. The role is primarily based at a local service center, but may also involve remote work, mobile-service travel, or production-plant support as business needs evolve. A standard 40-hour workweek is expected, with shifts that may include weekends, holidays, early mornings, evenings, or overnights depending on business needs.

Requirements

• Minimum age of 21.
• Valid driver’s license and a clean driving record, with no suspensions or revocations within the past 3–5 years.
• Availability for a standard 40-hour workweek, including possible weekend, holiday, early-morning, evening, or overnight shifts based on business needs.
• Flexibility to travel to regional locations or production facilities as needed.
• Proficiency with laptops and computers in Windows or Mac environments and with work order management systems.
• Eagerness to learn, strong organizational and time-management skills, and high attention to detail.
• Ability to sit, stand, walk, bend, kneel, reach, and lift up to 50 pounds.
• 0–3 years of hands-on experience in an automotive shop or technical environment; recent graduates seeking to launch their careers are welcome.
• Foundational understanding of basic electricity theory and high- versus low-voltage awareness.
• Basic familiarity with circuit measurement tools such as a DVOM and introductory exposure to reading electrical schematics.
• Familiarity with basic hand and power tools, entry-level tire repairs, and basic vehicle alignments.
• Basic understanding of diagnostic workflows and troubleshooting steps under guidance.

Nice To Haves

• High school diploma, GED, or recognized equivalency credential.
• Ability to drive a non-commercial truck and trailer.
• Graduation from an accredited automotive repair school or program.
• Basic exposure to electric vehicle or hybrid frameworks.
• Experience working in a fast-paced startup environment.

Responsibilities

• Perform or assist with vehicle diagnosis, repairs, installations, and inspections at a service center, on a mobile route, or at a remote location.
• Learn to identify and explain Rivian’s product line, EV framework, tools, and accessories, building peer relationships and working with senior-technician mentors.
• Use available technical resources and follow repair procedures efficiently while maintaining quality and safety.
• Conduct post-repair road tests to verify repair quality and operational safety.
• Assist with parts operations, including ordering, receiving, shipping, inventory tracking, and work order and expense reporting.
• Maintain detailed technical notes and documentation for completed and in-process repairs for internal and external use.
• Interact professionally with customers, families, third-party affiliates, and suppliers at service facilities or outreach events.
• Identify opportunities to improve processes, provide constructive feedback to mentorship leads, and participate in service campaigns or containment initiatives.
• Engage in required training, keep technical skills current, and maintain high-quality work with minimal supervision as experience increases.

Benefits

• Paid vacation.
• Paid sick leave.
• Life, medical, dental, vision, short-term disability, and long-term disability insurance for eligible employees.
• Opportunity to participate in Rivian’s 401(k) Plan, subject to eligibility requirements.
• Opportunity to participate in Rivian’s Employee Stock Purchase Program, subject to eligibility requirements.
• Potential eligibility for an annual performance bonus.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED