Field Service Technician

Federal MfgUS CA Remote, CA
$20 - $32Hybrid

About The Position

Join ProMach and shine. Whether you're creative, strategic, persuasive, or mechanically inclined, there’s a place for you here. Be a problem-solver, a closer, a futurist—whatever drives you. At ProMach, you'll be challenged and rewarded as you help improve packaging performance and shape the future of automation. And we’ll be proud to have you on the journey. Are you passionate about this work? Pro Mach, Inc. was named to the Inc. 5,000 list of the fastest growing private companies in the U.S. seven times. We continue to introduce innovative products, enter new markets, expand our global presence, and actively acquire new capabilities. We have the rewards, opportunities, and the market strength of a large organization combined with the entrepreneurial culture of a small, fast-paced company. You will enjoy the benefits of working with a growing company that competes globally, with the personal touch and feel of a smaller company where you can make an impact every day. ProMach is an Equal Opportunity Employer. Pro Mach uses E-Verify to verify employment eligibility of all new hires to work in the United States. Pro Mach is a drug-free workplace. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. ProMach may not be a brand you see on store or pharmacy shelves, but we are integral to your daily life, powering the processing and packaging machines behind consumer goods, food and nutrition, health, and everyday products. At ProMach, we are committed to responsibility, honesty, safety, and helping you grow. We seek individuals eager to shine—whether creative, strategic, technical, or persuasive—offering opportunities to shape your career in exciting directions. You’ll be challenged and rewarded, making an impact on our customers' performance while helping to build the future of packaging innovation. Our mission—to help customers protect their reputations and grow consumer trust—along with our core values, drives us to perform with passion, accountability, and proactive problem-solving. We emphasize collaboration and innovation, where every employee and voice matters, ensuring consistency and excellence in everything we do. When you join our team, you're not just taking a job; you're becoming part of something that lasts.

Requirements

  • Experience in the repair and troubleshooting of electro-mechanical equipment
  • Ability to identify customer needs and match their solution with company products/services
  • Knowledge of industry and applications
  • Computer literacy, especially MS Office.
  • Ability to be on the road 60% of the time; overnight trips average 12 days/month
  • Must have dependable vehicle and good driving record
  • Ability to conduct business in an ethical, successful manner
  • Strong technical, communication and organizational skills
  • Self-motivated with desire to achieve personal professional growth

Nice To Haves

  • Syteline a plus.

Responsibilities

  • Install, demonstrate, maintain and repair marking, coding and labeling equipment
  • Develop reports in keeping with company reporting mechanisms
  • Attend trainings and meetings as required by leadership
  • Assist in office-based duties when not required to be in the field
  • Keep current on trends from both market and technical perspectives

Benefits

  • comprehensive medical/dental/vision programs
  • life insurance
  • disability insurance
  • paid time off programs
  • a retirement savings plan with a company match
  • a wellness program
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