Field Service Technician
About The Position
Ecolab's Nalco Water division is seeking a Field Service Representative I – Hygiene to join their team. This role involves providing hands-on service and support for water treatment and disinfection systems across various industries. The position requires working independently in the field, building customer relationships, and delivering solutions that protect resources and improve operational performance. The territory covers a 100-mile radius around Columbus, OH, with targeted accounts in global high-tech industries and up to 25% overnight travel. This role offers a dynamic, hands-on environment with autonomy and support, contributing to customer sustainability goals and protecting critical assets, with access to industry-leading training and development.
Requirements
- High school diploma or equivalent
- 1 year of experience in water treatment or an industrial/mechanical environment
- Position requires a current and valid Driver’s License with no restrictions
Nice To Haves
- Associate’s degree or trade school certification
- Demonstrated mechanical aptitude
- Experience in water treatment or specialty chemical industry
- Familiarity with boilers, cooling towers, and wastewater treatment systems
- Proficiency with Microsoft Office Suite
Responsibilities
- Deliver expert service and support for cooling tower cleaning and water disinfection
- Provide technical support and escalate complex challenges as needed
- Build strong relationships with customers and promote best practices
- Ensure full compliance with safety policies and procedures
- Execute required chemistry tests, log and report data, and maintain product inventories at customer accounts
- Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance plans
- Provide technical support to customers; identifying and resolving customer pain points, escalating as required
- Install, calibrate, and maintain chemical feed equipment and process monitoring equipment at customer accounts
Benefits
- medical
- dental
- vision
- matching 401K
- company-paid pension
- stock purchase plan
- paid parental leave
- select discounted childcare resources
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
