Bilingual Spanish Field Service Technician

The Nielsen CompanyColorado Springs, CO
Onsite

About The Position

As a Nielsen Field Service Technician, you will establish and maintain long term relationships with assigned Nielsen Families/Households while installing Nielsen measurement equipment in newly assigned Nielsen Families/Households. Candidates must be Fluent in Spanish reside in the Colorado Springs area to be considered for this position.

Requirements

  • Fluent in Spanish
  • Reside in the Colorado Springs area
  • Ability to read and write in English
  • Ability to bend and lift television sets
  • Previous experience with consumer electronics, software systems, and networking knowledge
  • Superior customer service skills
  • Organizational and time management skills
  • Minimum High School Diploma/GED OR 2+ years equivalent work experience
  • Valid Driver’s License
  • Willing and able (with or without reasonable accommodation) to be outside, in all weather conditions, year-round

Responsibilities

  • Establish and maintain long term relationships with assigned Nielsen Families/Households
  • Install Nielsen measurement equipment in newly assigned Nielsen Families/Households
  • Identify problems and troubleshoot data/equipment
  • Travel Locally for up to 50% of the time
  • Driving for up to 8 hours per day
  • Standing for up to 6 hours per day
  • Kneeling for up to 2 hours per day
  • Ability to climb stairs
  • Ability to walk half of a mile
  • Ability to work in all seasons and inclement weather
  • Ability to lift up to 30lbs
  • Going door-to-door into people’s homes
  • Navigate stairs, elevators, walkways and driveways (paved and unpaved) and a wide variety of entrances into people’s homes
  • Interact with people for several hours in their home - regardless of the location or condition of their home, this includes, but is not limited to homes that may contain pets, dust, plants, odors or other irritants of any kind, as well as be in various states of cleanliness or disarray.

Benefits

  • Comprehensive health and wellness plans
  • 401(k) with a Nielsen company match
  • Generous paid time off policy
  • Company-provided vehicle
  • Discretionary incentive/bonus eligibility
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