Field Service Technician
About The Position
Hi-Tech is seeking a skilled Field Service Technician to service and maintain commercial food service and supermarket equipment across customer locations. This role is ideal for mechanically inclined professionals with experience in electronics and electrical systems, or those eager to grow through hands-on technical training. You will work directly with customers to diagnose, repair, and install equipment critical to daily operations in grocery and food-processing environments. Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC. Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Smart Care’s application or hiring process due to a disability, please contact the Human Resources department at [email protected]. Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC. Our strong reputation and leading customer service stems from our high-quality technician base, breadth of services and quick response times. We are OEM-agnostic with the ability to service more than 10,000 types of equipment – giving you a valuable, single source provider to all your kitchen and refrigeration equipment needs. As we continue to build upon our foundation of world class technicians and national coverage, it is centered around how to better serve our broad range of customers – from grocery to restaurants, from corporate dining to hospitality, from large entertainment venues to higher education, from cold storage to convenience stores, from healthcare to casinos.
Requirements
- Strong mechanical aptitude
- Prior experience servicing commercial or industrial equipment preferred
- Basic electrical and electronic troubleshooting skills
- Ability to work independently in customer environments
- Valid driver’s license and willingness to travel locally
Nice To Haves
- Electronics background (servos, motors, CPUs, PLCs, or programming)
- Experience installing or repairing beverage machines
- Prior OEM or technical training programs (such as Hobart or similar platforms)
Responsibilities
- Service and support commercial customer accounts in the field
- Troubleshoot, repair, and maintain mechanical, electrical, and electronic systems
- Work on supermarket and food-processing equipment including: Scales Meat wrapping and labeling machines Beverage systems Related commercial food equipment
- Perform equipment installations and upgrades as needed
- Document service work and communicate effectively with customers and internal teams
Benefits
- On-the-job training available
- Two-week training school in OH if needed
- Opportunity to build advanced technical skills in commercial equipment servicing
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
