Field Service Technician
About The Position
This work involves the installation, maintenance, and repair of water mains and service lines. Work includes installing, repairing, or replacing broken water mains and service lines; tapping water mains; boring under concrete and asphalt surfaces to install service lines; cutting and removing asphalt and concrete; restoring work sites; installing and repairing fire hydrants; and flushing the water system. The position also involves contact with customers to assist with maintaining water service and resolving complaints. Assignments are received orally from a Crew Leader or Supervisor, and work is reviewed in progress and upon completion.
Requirements
- High school diploma or equivalent required.
- Ability to speak, read, and write English.
- Valid driver's license with an acceptable driving record required.
- Must be able to serve on-call and be available for after-hours callouts.
- Must be able to respond within 30 minutes of the main office in Alabaster, Alabama.
Nice To Haves
- Commercial Driver License (CDL) preferred.
- ADEM Grade I or II Certification preferred.
Responsibilities
- Installation, maintenance, and repair of water mains and service lines.
- Installing, repairing, or replacing broken water mains and service lines.
- Tapping water mains.
- Boring under concrete and asphalt surfaces to install service lines.
- Cutting and removing asphalt and concrete.
- Restoring work sites.
- Installing and repairing fire hydrants.
- Flushing the water system.
- Contacting customers to assist with maintaining water service and resolving complaints.
Benefits
- Consistent merit step increases and COLA adjustments as approved by City Council
- Blue Cross Blue Shield insurance with the City paying 90% of employee premium costs
- Retirement insurance paid up to 75% by the City based on years of service
- State pension plan with Tier 1 benefits available to Tier 2 employees at retirement
- Out-of-Zone waiver for Alabaster City Schools for dependents
- Life and AD&D insurance provided at no cost to employees
- Optional voluntary benefits
- 13 paid holidays annually
- Paid vacation and sick leave
- Supportive leadership and collaborative team environment
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
