Field Service Technician

Solaris Oilfield Infrastructure, LLC•Midland, TX

12d•Onsite

About The Position

The Field Service Technician is directly responsible for providing service and customer support for Solaris products and equipment deployed to oil and gas locations in the United States. Responsible for the daily service delivery and serve as the customer’s primary point of contact in the field. Requires daily travel to customer locations to provide onsite customer support, training, electrical and mechanical maintenance, routine inspection, and operational reporting to ensure successful operation of the equipment. This position may be located within any of our current basins which may include Texas, New Mexico, Oklahoma, Louisiana, Pennsylvania, Utah, Wyoming or North Dakota. This list is not inclusive of all potential jobsite locations. Field Service Technicians may routinely be assigned to alternate locations for extended rotations up to 5 weeks.

Requirements

Exceptional communicator – direct and transparent, skilled problem-solver with proven success in building coalitions and avoiding conflicts
Total ownership mentality – proactively identifies and removes obstacles across numerous ongoing tasks
Independent thinker – provides original thoughts and constantly asking “how can we do this better”
Innovative thinker – willingness to consider novel solutions and ability to adapt to change
Desirable teammate – impeccable character, humility, and collaborative
Relentless – aspires to contribute and achieve his/her full potential
Experience in Field Operations, rigging systems in/out and general maintenance
Able to learn fast and work independently with a self-starter mentality
Able to work under pressure and in varying weather conditions
Desire to work in a team-oriented culture, with ability to exercise sound independent judgement to support the customer and the company
Possesses strong computer skills and knowledge of computer-based programs
Possesses strong interpersonal communication skills. Will be expected to communicate efficiently with co-workers, managers, and customers on a regular basis
Possesses proficient conflict resolution skills
Able to adapt to last minute changes and/or priorities of work assignments
Capable of providing detailed and complete reports and data in an efficient manner
Must be legally authorized to work in the U.S. without requiring sponsorship for employment visa status

Nice To Haves

Electronic technician, 2 years preferred
Oilfield-related field service, 2 years preferred

Responsibilities

Install, maintain, inspect, and repair all equipment and basic electronic control systems on Solaris equipment
Conduct onsite training for customers operating Solaris equipment and controls
Perform daily inspections of equipment, including daily visits with customers to ensure superior customer service
Respond quickly to all service requests and efficiently troubleshoot and repair as required
Communicate estimated timelines for repairs to those impacted
Perform preventative maintenance on a regular schedule
Log all services and report progress to management through Solaris automated operational reporting system
Utilize and store all equipment safely and properly