Field Service Technician

Airgas•Turlock, CA
•$38 - $40•Onsite

About The Position

Airgas is hiring a Field Service Technician in San Jose, CA. This role involves assisting in the installation, preventative maintenance, and repair of high-pressure cylinder piping systems, cryogenic bulk tanks, micro-bulk tanks, cryogenic dewar cylinders, vaporizers, and manifold equipment at Airgas facilities and customer sites. The goal is to ensure the safe, effective, and efficient delivery of products to the customer's point of use. Responsibilities include installing and troubleshooting telemetry, obtaining brazing certification, and complying with all safety policies and procedures. The position requires performing sight surveys, inspections, and repairs of cryogenic and high-pressure piping systems according to NFPA standards and manufacturer recommendations. Technicians will also service and maintain compressors, pumps, and shop tools, maintain inventory, handle hazardous materials safely, and install specialized piping, regulator systems, alarms, manifolds, and valves. The role also involves securing necessary documentation, submitting service orders, and maintaining excellent customer service. A flexible work schedule with the ability to travel overnight is required, along with mandatory attendance at safety meetings and proper use of PPE. General housekeeping and occasional mandatory overtime, including on-call duties on weekends and holidays, are also part of the role. All employees are expected to perform reasonable work requests outside their specific duties.

Requirements

  • Desired minimum of 1-3 years of diagnostic and/or repair experience in some or all of the following is required: cryogenics, high pressure piping, brazing, programmable controls, and process instrumentation.
  • Prior experience working with bulk gas delivery systems, pumps, or mechanical machinery.
  • Experience in the HVAC or plumbing industry with hands on welding/brazing skills a plus.
  • Must have a valid driver’s license and clean DMV report, may require DOT physical.
  • Able to understand piping and tank detail from manuals and mechanical drawings and/or P&ID’s.
  • Ability to understand and apply applicable standards for good manufacturing practice set forth by the CGA, NFPA, NEC and other professional/regulatory bodies.
  • Ability to use hand tools (electrical and manual) in a safe manner.
  • Must have strong math skills; ability to calculate figures and units of measure.
  • Skills to prioritize integrated service activities to maximize time spent working on equipment at customer locations.
  • Must be customer service oriented and able to interact with both internal and external customers in a professional manner.
  • Must be able to work flexible hours to meet customers’ needs and managements’ expectations with overtime as needed.
  • Must be willing to be away from home for up to 3-5 days at a time for installs and certification schools.
  • Takes initiative to problem solve and troubleshoot with results.
  • Must be able to operate a forklift and scissor lift, and be able to maintain appropriate certifications.
  • Ability to routinely lift 25-50 lbs and occasionally lift 51-80 lbs with material handling equipment.
  • Ability to work safely under pressure to meet deadlines.
  • Team player attitude with ability to work with a wide variety of people with different personalities and backgrounds.
  • Must be able to wear required personal protective equipment.
  • Pre-employment and random drug testing and background screen applies.
  • Candidates must have valid employment authorization in the U.S. and must not require visa sponsorship now or in the future. This position is not open for non-immigrant visa sponsorship.

Nice To Haves

  • Bachelor’s degree or technical degree preferred with related experience or equivalent combination of both.

Responsibilities

  • Comply with all Company and industry safety policies and procedures.
  • Obtain federal, state, and municipal/local required certifications in order to perform job tasks.
  • Commission, install, and maintain cryogenic and high pressure gas piping systems, bulk vessels, micro-bulk tanks, cryogenic dewar cylinders, vaporizers, and manifold equipment at customer and Airgas sites to ensure the safe, effective, and efficient delivery of our products to the customers’ point of use.
  • Perform sight surveys at prospective customer locations to determine scope of job.
  • Perform cryogenic and high pressure piping systems inspections and repairs of such equipment as per NFPA standards and manufacturers recommended procedures to ensure operational safety and efficiency.
  • Service, inspect, use, and maintain compressors, pumps and other shop tools/equipment in good working condition and accordance with manufacturers recommended procedures.
  • Identify and communicate service problems to manager for timely repair response.
  • Maintain inventory of parts and tools required to perform service, inspection, and maintenance of all equipment associated with the basic function of this position.
  • Handle hazardous materials in a safe and approved manner.
  • Install piping and final line regulator systems for specialized applications.
  • Install and set alarms for automatic emergency reserve and back up system of gases.
  • Install manifolds and valves for use with high pressure gas cylinders.
  • Secures the necessary documentation and approvals of work performed (installations and/or removals)
  • Submit completed service orders, estimates and invoices to manager in timely manner to facilitate customer billing.
  • Demonstrate proficient skills; upgrades knowledge and skills on an on-going basis.
  • Maintain excellent customer service.
  • Flexible work schedule with ability to travel overnight.
  • Must attend company safety meetings.
  • Ensure proper and full time use of PPE.
  • General office/facility housekeeping.
  • Occasional mandatory overtime may be required, and On-Call on weekends and holidays.
  • All employees are expected to perform any reasonable work request that falls within the qualifications but not specifically described.

Benefits

  • Medical, Dental, Vision, Life, AD&D, and Disability Insurance
  • 14-week paid child birth benefit
  • 401(k) Retirement Plan with company match
  • Tuition Assistance
  • Paid Holidays
  • Vacation
  • Sick time
  • Employee Assistance Program (EAP)
  • Pre-tax commuter transportation benefit
  • Parental leave
  • Floating holidays
  • Jury duty and funeral/bereavement leave
  • Discounted college tuition for eligible employees’ dependents
  • Airgas Scholarship Program for dependent children
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