Field Service Technician

Nederman•New Baltimore, MI

About The Position

FREQUENT TRAVEL REQUIRED RoboVent is a leading manufacturer of industrial air filtration products, specifically dust, fume, and mist collection equipment. We make factory environments clean and safe by removing harmful airborne contaminants. At Robovent, we are passionate about clean air and just as passionate about providing fast, friendly, and world-class service. Position Description: The service technician position is based within the assigned region. The focus of this position is the servicing of RoboVent equipment for clients with Preventative Maintenance Service Contracts as well as Service Calls.

Requirements

2 years of HVAC and/or Electrical experience required
Valid Driver’s License and maintain an acceptable driving record required that meets company standards (position involves daily driving)
Ability to work on ladders/man lifts
Ability to lift 50lbs and stand for extended periods of time
Understand technical drawings and diagrams
Ability to work efficiently and independently
Ability to evaluate job related safety hazards
Reliability
Strong Communicator
Ability to learn new products and processes
Strong work ethic

Responsibilities

Servicing Customer Equipment
Cleaning Equipment
Filter Changes
Trouble Shooting
Part Replacements
Repairs as Needed
Entering all applicable service information into RoboVent’s electronic reporting system
Resolve technical and mechanical issues in the Service Region, working with the Account Manager to meet customer needs.
Must maintain a professional appearance and demeanor while interacting directly with customers and representing the company
Requires 50% - 75% overnight travel as well as long daily commutes. Travel expenses are paid and a Company vehicle is provided.
Responsible to clearly communicate all open issues with the management team to ensure issues are resolved as quickly as possible.
Responsible for keeping detailed expense reports and timekeeping.