Field Service Technician

COMPANY WRENCH LTD•Charlotte, NC

1d•Onsite

About The Position

The Field Service Technician position is responsible for the effective repair and service of equipment and attachments at high levels of quality. This individual must be able to work independently of direct supervision in the environment. Company Wrench is committed to your career development, and we will be with you every step of the way to enhance your training, education, experience, and overall professional development. Company Wrench is the place for you to reach your career goals while providing the “Cutting Edge of Customer Service” to our valued customers.

Requirements

Candidate needs two years of industry experience
Class A or B CDL or the ability to obtain a Class A or B CDL
Strong Mechanical skills and aptitude
Strong diagnostic abilities and mindset
Good communication skills
Safe work habits
Ability and experience to perform repairs for all major equipment systems
Working knowledge of equipment operations and mechanical functions
Be able to provide all of your tooling smaller than one-inch drive
Ability to work with minimal supervision
Proficient understanding of hydraulic pressure and flow
Proficient in ohms law
Proficient in the use of a digital multimeter

Responsibilities

Be a champion of safety
Ensure all work is completed safely
Perform routine maintenance, safety inspections, create deficiency repair list
Think ahead and plan methods and sequence of performing assigned maintenance
Research and order all parts and materials required to perform assigned maintenance
Perform the repairs efficiently and effectively
Confirm that all repairs are completed as assigned
Ensure all unused parts and materials are returned per established methods
Maintain a safe and clean workspace and service truck
Power wash and clean equipment and attachments as needed
Maintain legible records of notes, time, parts, supplies, and outside purchases as needed
All record-keeping methods are followed per established methods.
The 3 C's (complaint, cause, and correction) are always used and documented with all repairs
Comply with all policies, procedures, and methods established by the company
Maintain and care for all shop and truck tools, equipment, and vehicles in your possession
Provide the "Cutting Edge of Customer Service" to all
All communication with co-workers and customers are to be conducted in a professional and honest manner
Consistently advocate for Company Wrench and our equipment brand at all times
Training is to be conducted virtually and in-person. Overnight travel may be required

Benefits

Medical, Dental & Vision Insurance
401K Plan + Match
Paid time off and vacation
Paid Birthday Holiday
Short/Long Term Disability
Growth opportunities
Paid Training
Monthly Profit Sharing Bonus
ESOP Plan
Family owned and operated
Long term job security
Health and wellness program
Discounts on products and services
$2,500 Sign-On Bonus
Relocation assistance available for qualified candidates
Uniforms provided
Career advancement opportunities, promote from within
Paid Continued education, manufacturer hands on and web-based training
Clean and professional work environment
Apprenticeship program
Competitive wages
Tool Reimbursement Program
Annual $150 voucher towards Work Boots
Company provided service vehicle, fuel card, credit card, laptop and cell phone.