Field Service Technician
About The Position
With a purpose to make tomorrow a little bit better than today for each other, our customers, and our communities, Ascentek provides an environment where you can love what you do and be your best every day. What you will enjoy by being a part of a 2025 USA Great Place to Work certified company: Perform diagnostic analysis and repairs on state-of-the-art vehicle wash equipment. Assist in the installation of new vehicle wash equipment as necessary. Perform scheduled preventative maintenance. Maintain an accurate inventory of parts on company-provided vehicle. Maintain tools and test equipment in a professional manner. Observe internal and external process’, policies, and procedures governing service delivery. Consult with customers on operation and maintenance of equipment. Other tasks and duties as assigned. Occasional overnight travel.
Requirements
- High School Diploma or GED required
- Valid Driver’s License
- Familiarity utilizing Mobile Phones and Tablets
- Work is performed at various customer locations while servicing and installing equipment
- Working conditions, environments, and potential hazards will vary depending on the customer site
- Must be able to adapt to changing work environments and safely perform duties in a variety of settings
- Ability to lift up to 50 pounds independently
- Ability to work independently and as part of a team
- Ability to communicate effectively both verbally and in writing
- Ability to perform the mental and physical requirements necessary to successfully carry out the essential functions of the position
Nice To Haves
- Experience servicing Vehicle Wash equipment
- Experience troubleshooting and repairing Mechanical, Electrical/Electronic, Pneumatic, and Hydraulic Systems
- Experience with Programmable Logic Controller (PLC) compute devices
- Experience with electrical circuits, both low & high voltage
- Proficient with Microsoft Office | Smartsheet | Service Pro
Responsibilities
- Perform diagnostic analysis and repairs on state-of-the-art vehicle wash equipment.
- Assist in the installation of new vehicle wash equipment as necessary.
- Perform scheduled preventative maintenance.
- Maintain an accurate inventory of parts on company-provided vehicle.
- Maintain tools and test equipment in a professional manner.
- Observe internal and external process’, policies, and procedures governing service delivery.
- Consult with customers on operation and maintenance of equipment.
- Other tasks and duties as assigned.
- Occasional overnight travel.
Benefits
- Medical Plan options, including fertility coverage and free mental health and telehealth coverage
- Dental and Vision Insurance
- FSA/HSA options
- Paid parental leave
- Company-provided short-term disability, long-term disability, and life insurance
- Supplemental Insurances, including accident, critical illness, hospital, and supplemental life insurance
- 401(k) with a generous company match
- Pet Insurance Benefits
- Tuition reimbursement
- 21 Paid Days Off
- 7 Paid Holidays
- Stylish company provided uniforms, tools, and personal protective equipment
- Paid comprehensive on-the-job training
- Company provided phone and tablet
- Company provided vehicle
- Career advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
