Field Service Technician

Topcon Positioning•Annapolis Jct, MD

7d•Onsite

About The Position

Topcon Positioning Group is headquartered in Livermore, California, USA (topconpositioning.com). We design, manufacture and distribute productivity tools for developing a brighter future. Whether cultivating the earth or building upon it, Topcon brings innovation in workflow automation and seamless connectivity of data to construction, geopositioning and agriculture industries focused on developing a sustainable tomorrow. Topcon is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of race, color, religion, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, genetic information, or other legally protected status. T o learn more about Topcon career opportunities go to www.topconcareers.com . Topcon Solutions serves the AEC industry as the retail division to Topcon Positioning Systems, and an Autodesk Platinum Partner. The technology offerings, workflows, and productivity solutions between these two brands are why Topcon Solutions is a leader in the industry. Our vast product portfolio, technical expertise across brands, and business savvy industry knowledge are unmatched. Supporting our customers with training, technical support, consulting & repair is our specialty. 16 locations, covering 20 states. Solutions Is Our Middle Name. Love working with your hands, being out in the field, and seeing the direct impact of your work? This role is perfect for technicians who enjoy travel, thrive on construction sites, and want to build a long‑term career in construction technology, while still being home most weekends. As a Field Service Technician , you’ll be the trusted technical expert working directly with contractors and equipment operators to install, support, and optimize cutting‑edge Topcon Machine Control systems . You won’t always be stuck behind a desk, your “office” is the jobsite, alongside customers who rely on your expertise to keep projects moving.

Requirements

Strong mechanical and technical aptitude
Comfort troubleshooting electro‑mechanical , hydraulic, and electronic systems
Customer-first mindset with strong communication skills
Quick learner who enjoys mastering new technology
Intermediate computer skills (software navigation, diagnostics, documentation)
Physically capable of: Climbing onto large equipment Lifting up to 75 pounds
Willingness to travel as needed (travel fluctuates based on business demands)
Valid Driver’s License with a clean driving record
High school diploma or trade school preferred
Field experience or prior work with: Heavy equipment Construction machinery Automotive, diesel, electrical, or mechanical systems

Nice To Haves

Experience with machine control installations is a plus. but not required
Willingness and aptitude to learn heavy equipment operation and advanced technology

Responsibilities

Install and service Topcon Machine Control systems on: Dozers Motor Graders Excavators Skid Steers Compactors Pavers and Curb Machines
Troubleshoot complex hardware, software, hydraulic, and electronic systems to improve machine accuracy and performance
Research and diagnose technical issues to identify effective solutions
Provide pre‑ and post‑sale technical support for customers and sales teams via: On-site visits Phone E-mail Remote support tools
Represent the company professionally at customer job sites and build long-term relationships
Work outdoors in varied conditions: rain, heat, and cold are part of the job