Field Service Technician

Sandvik • Leduc, AB

2d • Onsite

About The Position

Sandvik Mining is seeking a Red Seal Heavy Duty Mechanic for a permanent opportunity. This role involves troubleshooting, repair, and maintenance of underground mining equipment and components, as well as new equipment commissioning and training at customer sites. Sandvik offers a world of opportunities, recognizing performance and fueling growth. The company has an open-minded culture that encourages innovation, diversity, and inclusion.

Requirements

• Diploma in a Mechanical/Electrical Field and Red Seal Heavy Duty Mechanic License.
• At least 3 years related experience with mining equipment is considered an asset
• Previous experience with Sandvik equipment would be an asset.
• Excellent proficiency in reading schematics.
• Demonstrated ability to diagnose, troubleshoot and repair mechanical issues with mining equipment.
• Strong written and verbal communication skills.
• Computer literacy (MS Office).
• Valid driver’s license and willingness to travel to local mine sites and across Western Canada as required.
• Ability and willingness to work varied shifts (as required)
• Must be legally eligible to work in Canada.

Nice To Haves

• At least 3 years related experience with mining equipment
• Previous experience with Sandvik equipment

Responsibilities

• Maintenance and servicing of equipment.
• Planning for correct tools and parts required to perform tasks, according to all work procedures.
• Commissioning of products that includes pre-delivery inspections and hot (operational and at customer site) commissioning.
• Conduct root cause analysis (RCA) to identify and solve common problems, as a first line support.
• Identify components, understand basic functionality, and conduct maintenance and repair work accordingly. This includes the provision of preventive and cost-efficient repairs.
• Support the customer’s product/equipment/processes by suggesting possible improvements. (According to sales area requirements.)
• Uses knowledge and experience to solve standard problems for customers.
• Understands system functionality and interactions of hydraulics/mechanics/electric/automation/pneumatics/materials.
• Complete maintenance reports for internal and external stakeholders e.g., report and document on maintenance and/or repairs completed. Obtain customer authorization to invoice.
• Occasionally collect technical feedback in the Sales Area (inputted into Database).
• Assign simple tasks to junior staff and guide them in their completion.
• Coach customer technicians on basic servicing and maintenance principles.
• Ensure that all routine work procedures (using the tools provided), are carried out according to safety standards.
• Complies with Sandvik Mining and Rock Technology safety policies and applicable government, customer or industry regulations or requirements.
• Responsibility to identify and report any unsafe work habits, workplace incidents and/or near misses. Perform risk assessments (“Take Five”) prior to each task.
• Maintains hand tools and equipment to ensure safe operation.
• Maintains orderly work area and ensures housekeeping requirements are met.
• Attend Environmental, Health and Safety related trainings.
• Wear the required personal protective equipment (PPE) assigned for each task.

Benefits

• Paid Travel Time
• Ample opportunity for overtime that is paid as per provincial standards
• Tool reimbursement program
• A comprehensive compensation package including a pension plan with matching, competitive health, dental, life and disability benefits
• Paid training and development opportunities
• Support from an experienced network of technicians across the globe
• Ongoing development and training.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree