Field Service Technician (m/f/d)
VisiConsult X-ray Systems & Solutions GmbH•Alpharetta, GA
•Onsite
About The Position
Join VisiConsult, a global technology leader, and work hands-on with cutting-edge industrial X-ray systems. In this role, you play a key part in ensuring safety, reliability, and customer success across a wide range of industrial applications.
Requirements
- High School Diploma or GED required
- 2–4 years of hands-on experience in field service, equipment maintenance, or industrial/automated systems, preferably in x-ray or NDT field
- Strong mechanical and electrical troubleshooting skills with the ability to diagnose, repair, and maintain industrial equipment
- Ability to read and interpret electrical schematics and technical documentation
- Basic knowledge of PLC-controlled systems
- Proficient with Microsoft Office 365 and general computer applications
- Hands-on, self-motivated problem solver with the ability to work independently in fast-paced field environments
- Customer-focused team player with strong communication and interpersonal skills
- Reliable, adaptable, and well-organized with a strong sense of ownership and accountability
- Valid driver’s license and clean driving record required
- Willingness and ability to travel up to 80%, primarily within the U.S. and occasionally internationally
- Fluent English required
Nice To Haves
- Associate’s degree or technical certification in Electrical/Electronics Technology, Mechatronics, Industrial Maintenance, Automation, or a related field preferred
- Siemens experience is a plus
- Spanish language skills are a plus
Responsibilities
- Install, maintain, and repair industrial X-ray inspection systems at customer sites
- Perform preventive maintenance, troubleshooting, and system upgrades
- Provide on-site, remote, and phone-based technical support to customers
- Conduct customer training and system acceptance testing
- Ensure compliance with safety and quality standards
- Complete service reports and technical documentation accurately
- Collaborate with internal teams to resolve technical issues efficiently
- Willingness to travel extensively (80%) within the U.S. and internationally as required by the role
Benefits
- Career and development opportunities
- An international and team-oriented work environment
- Variety of perspectives due to a wide range of industries and customers
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
