Field Service Technician

Empire Scale CorpLancaster, NY
Onsite

About The Position

We are seeking dynamic and adaptable Field Service Technicians to join our team in Lancaster, NY. Precision Scale & Balance Field Service Technicians (FST) are at the frontline of delivering our signature Precision Quality Service to our diverse customer base. An FST is an expert in the installation, calibration, service, and repair of weighing equipment. About The Role As an FST, you are responsible for executing all aspects of field service.

Requirements

  • Minimum two (2) years experience in maintenance operations or a military background is strongly preferred
  • Valid driver's license in good standing is required
  • Excellent customer service skills
  • Strong electronics and mechanical skills
  • Ability to use all types of hand tools and digital test equipment
  • Ability to work alone and as part of a team, in variable working environments
  • Must be able to lift, push and pull 75+ pounds on a regular basis
  • Strong verbal and written communication skills
  • Detail oriented and organized
  • Be able to pass background check, drug screen and physical (pre-employments and as customers require)

Nice To Haves

  • CDL class B is preferred
  • Working knowledge of calibration software; experience with ProCal a plus

Responsibilities

  • Inspect, calibrate, repair, and/or install weighing equipment to the standards set by OEMs and/or Precision Scale and Balance, and in accordance with industry regulations and standards
  • Complete equipment repairs in our on-site shop as needed
  • Accurately complete all written documentation relating to individual service calls in a timely manner, including service documents, test reports, expense reports, driving logs, and/or any other required written documentation
  • Comply with all company policies, customer regulations and policies, and OSHA regulations
  • Maintain company equipment, tools, and inventory in good working order and condition
  • Attend weekly safety training and any other training required on an as needed basis
  • Occasional weekend/after hours work may be required on an as needed basis
  • All employees must follow our Code of Conduct

Benefits

  • Competitive compensation
  • Health Insurance with optional FSA
  • Dental Insurance
  • Vision Insurance (employee premiums paid 100% by company)
  • 401k with 3% company match
  • Two weeks of paid time off
  • 9 paid company holidays
  • Up to 8 hours of time off for volunteering
  • Opportunities for professional development
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