Entry level to Senior Field Service Technician
About The Position
The Field Service Technician diagnoses, troubleshoots, repairs, and maintains commercial pool equipment and mechanical systems at commercial and government facilities. The role includes preventative maintenance, equipment inspections, and installation and service of pumps, filters, heaters, chemical feed systems, and related equipment. Technicians complete service reports and communicate findings with customers and management. Depending on experience, work may be performed independently or alongside experienced technicians. The position is based at company headquarters in Onslow County, North Carolina, with regional travel throughout North Carolina, South Carolina, and Virginia. Overnight travel is required during the workweek, and employees are generally home most weekends. Company-provided travel support includes a vehicle, fuel card, hotel accommodations, and per diem. Candidates without commercial pool experience may receive paid manufacturer training and hands-on instruction, with a performance review and opportunity for a pay increase after 90 days.
Requirements
- Strong mechanical aptitude and troubleshooting skills.
- Comfort using hand tools and working on mechanical equipment.
- Valid driver's license with a clean driving record.
- Ability to pass a background check and drug screen.
- Willingness to travel extensively throughout the Southeast, including overnight stays during the week.
- Dependable, motivated, and comfortable working in a hands-on field environment.
Nice To Haves
- Commercial or residential swimming pool service experience.
- Hands-on mechanical experience in HVAC, automotive repair, refrigeration, plumbing, electrical, industrial maintenance, or equipment repair.
Responsibilities
- Diagnose, troubleshoot, repair, and maintain commercial pool equipment and mechanical systems.
- Perform preventative maintenance and equipment inspections.
- Install and service pumps, filters, heaters, chemical feed systems, and related equipment.
- Travel to commercial and government facilities throughout North Carolina, South Carolina, and Virginia.
- Work independently or alongside experienced technicians depending on experience level.
- Complete service reports and communicate findings with customers and management.
Benefits
- Medical, dental, and vision insurance.
- 401(k) with 4% company match.
- Paid PTO and holidays.
- Performance bonuses.
- Company vehicle.
- Gas card.
- Hotel accommodations provided.
- Weekly per diem.
- Paid manufacturer training and certifications.
- Opportunities for professional development and advancement.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
