Field Service Technician

Ecolab Inc.•New York, NY

19h•Onsite

About The Position

Ecolab is seeking a Field Service Technician where your hands-on skills and customer-first mindset will help shape a more sustainable future. You’ll be part of a purpose-driven team that supports water treatment and disinfection systems across a variety of industries. You’ll work independently in the field, building trusted relationships with customers and delivering solutions that protect vital resources and improve operational performance. This position will be based in Greater NYC area, 5 boroughs and Long Island. The territory for this position covers a (25) mile radius. Targeted accounts are within the Institutional Division (Healthcare, Hospitality, Universities, Facilities Management). Up to (10)% overnight travel.

Requirements

High school diploma or equivalent
1 year of experience in water treatment or an industrial/mechanical environment
Position requires a current and valid Driver’s License with no restrictions
No immigration sponsorship available for this position

Nice To Haves

Associate’s degree or trade school certification
Demonstrated mechanical aptitude
Experience in water treatment or specialty chemical industry
Familiarity with boilers, cooling towers, and wastewater treatment systems
Proficiency with Microsoft Office Suite

Responsibilities

Provide technical support and escalate complex challenges as needed
Build strong relationships with customers and promote best practices
Ensure full compliance with safety policies and procedures
Execute required chemistry tests, log and report data, and maintain product inventories at customer accounts
Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance plans
Provide technical support to customers; identifying and resolving customer pain points, escalating as required
Install, calibrate, and maintain chemical feed equipment and process monitoring equipment at customer accounts
Support customers with local regulation around NYC Legionella compliance for LL77 and Bill 1390. Including sampling, inspections, audits, technical support and training

Benefits

Access to our comprehensive benefits package including medical, dental, vision, matching 401K, company-paid pension, stock purchase plan, paid parental leave, select discounted childcare resources, and more!
The opportunity to take on some of the world’s most meaningful challenges, helping customers achieve clean water, safe food, and healthy environments.
The ability to make an impact and shape your career with a company that is passionate about growth.
The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best.
This position will include a non-decal vehicle
medical
dental
vision
life insurance
accident insurance
critical illness insurance
hospital indemnity insurance
auto insurance
home insurance
pet insurance
identity theft protection
short-term and long-term disability
401k
pension plans
retirement health care benefits
short-term incentives
vacation (12 days)
holidays
parental leave
employee stock purchase plans (Full-Time Associates)
discount on day care services and caregiver services
adoption assistance
group legal services
employee assistance program
employee discount program
education assistance program
on-Site childcare and fitness facilities may be available at select Ecolab locations