Field Service Technician - Crushing/Screening
About The Position
ICM Solutions, a leader in crushing, screening, and white paving equipment, is seeking an experienced Field Service Technician for their Arizona team. This role is for a hands-on technician who excels in field work, enjoys troubleshooting complex issues, and is dedicated to ensuring critical production equipment operates safely and efficiently. The technician will provide service support for both customer-owned equipment and the ICM rental fleet, working at customer sites and the company's shop. Success requires strong mechanical, electrical, and hydraulic troubleshooting skills, along with the ability to provide effective solutions in challenging environments.
Requirements
- High school diploma or equivalent
- 5+ years of hands-on experience with crushing, screening, white paving and/or aggregate equipment
- Proven experience diagnosing hydraulic and electrical systems in field environments
- MSHA Certification (or ability to obtain certification)
- Valid driver’s license with a clean MVR
- Strong problem-solving skills and the ability to work independently in challenging conditions
- Commitment to safety, quality workmanship, and continuous improvement
Responsibilities
- Work safely at all times by following company, customer, and site-specific safety programs
- Comply with all lockout/tagout, MSHA, and facility safety requirements
- Diagnose and repair complex mechanical, hydraulic, and electrical issues on crushing and screening equipment
- Provide on-site support for troubleshooting, emergency repairs, setup, configuration, and commissioning
- Support rental equipment lifecycle, including off-rent inspections, repairs, and decommissioning
- Recommend best practices and develop custom solutions for unique application challenges
- Communicate clearly with customers to explain findings, solutions, and repair needs
- Accurately identify required parts and components and coordinate repair planning
- Build long-term customer relationships through responsiveness, professionalism, and technical expertise
- Maintain service truck, tools, and job-specific equipment in company-ready condition
- Complete manufacturer and customer-required training to remain compliant and current
- Travel to customer sites and work weekends, overtime, or out of town as business demands require
Benefits
- PTO
- paid sick time
- medical
- dental
- vision
- life insurance
- 401(k) with company match
- company-provided service truck
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
