Field Service Technician

UniFide CST • McFarland, WI

21h • $25 - $27 • Onsite

About The Position

UniFide CST is seeking a hands-on Field Service Technician with mobile field service, maintenance, mechanics, or prior military experience for their McFarland market. This role involves providing technical support and service to clients, distributing weighing systems, thermal printing equipment, and data collection software. The Field Service Technician will offer mobile support and expertise in the Madison and surrounding areas, handling tasks such as diagnosing and resolving technical issues, installation, calibration, and preventive maintenance, while also building customer relationships.

Requirements

• Analytical thinking and adaptability to new technologies (PC Computers and MS Office software)
• Commitment to safety and adherence to regulations
• Technical/troubleshooting competence and a willingness to learn
• Strong knowledge of mechanical, electrical maintenance, and electronics
• Strong communication skills and a customer-focused mindset
• Possess a valid Class B CDL or a willingness to obtain one
• Associate degree from a two-year college/technical school in Manufacturing, Technical, or Electronics Program, or equivalent work experience

Nice To Haves

• Mobile field service experience
• Maintenance experience
• Mechanics experience
• Prior military experience

Responsibilities

• Utilize technical proficiency to diagnose and troubleshoot mechanical and electrical systems effectively
• Deliver exceptional customer service, addressing client concerns with patience, empathy, and professionalism
• Demonstrate adaptability and problem-solving abilities in handling diverse and unpredictable field situations
• Maintain accurate documentation of service activities and provide comprehensive reports to clients and internal stakeholders

Benefits

• Competitive Pay Starting At $25-$27/hr
• Full Medical, Dental, Vision, and Disability Insurance
• 8 Paid Holidays
• 3 Weeks PTO
• 401(K) W/ 3% Match
• Profit Sharing Incentive Bonus
• Advancement Opportunities W/ Pay Increases (Tech I, Tech II, Lead Tech) (Sales) (Management)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree