Field Service Technician

Closner EquipmentElgin, TX
Onsite

About The Position

Working under the direction of the Service Manager, the Field Service Technician is responsible for performing troubleshooting, repairs and operations/maintenance checks on fleet and customer equipment while operating in or outside the shop environment. Technicians will be required to communicate with customers and must be able to operate and navigate various digital reporting tools.

Requirements

  • High School Diploma
  • 5+ years of experience repairing/maintaining construction equipment and tools.
  • Advanced mechanical aptitude and working knowledge of tools.
  • Possess a valid driver’s license and clean driving record.
  • Deep knowledge of construction equipment with an advanced understanding of schematics and diagrams
  • Highly Knowledgeable of mechanical, electrical, and hydraulic systems
  • Ability to read and understand electrical and hydraulic schematics
  • Welding or pneumatic experience is a must.
  • Willing to work overtime on during week and on weekends/ holidays, as needed
  • Must be able to travel within 150+ miles radius
  • Some overnight stay may be required
  • Exercise a strong work ethic and integrity
  • Perform well in a team environment
  • Accept accountability for actions taken
  • Provide all basic hand tools required to perform duties alone and without shop support
  • High level of customer service
  • Good written and verbal communication skills

Nice To Haves

  • Experience in the infrastructure industry preferred.

Responsibilities

  • Operates a company service truck safely and autonomously
  • Meet deadlines established by the Service Manager
  • Perform timely and accurate diagnostics and repairs on various equipment systems with little to no supervision: Heavy Construction Equipment hydraulic systems, Heavy Construction Equipment mechanical systems, Heavy Construction Equipment electrical systems, Asphalt Equipment, Concrete Equipment
  • Communicate work required/performed verbally and using digital service support platforms.
  • Communicate work required/performed with customers.
  • Request parts using service support tools as directed by the Service Manager and ensures accuracy.
  • Practice safe work habits in accordance with Closner shop standards
  • Use and maintain shop tools and equipment according to company procedures and safety standards.
  • Maintain a reasonably clean workspace.
  • Develop more junior technicians.
  • Complete required paperwork efficiently and timely
  • Attend factory and other training as specified by the supervisor.
  • Demonstrate the ability and willingness to continuously improve trade skill sets.
  • Utilizes company credit card and/or parts truck in a responsible manner if required
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