Field Service Technician

Tomra•Shelton, CT

16d•Onsite

About The Position

TOMRA of North America is recruiting for a Field Service Technician to repair and maintain our machines in the Shelton, CT region. The Field Service Tech will be responsible for traveling to various retail customer locations to analyze, test, troubleshoot, repair, or rebuild the mechanical and electrical components of our reverse vending machines which accept recyclable containers from customers. Candidates will need to possess strong customer service skills and the ability to interact with customers and consumers as well as intercompany departments.

Requirements

Mechanical aptitude: Ability to troubleshoot and repair or replace machine components.
Electrical aptitude: Troubleshoot and replace electrical components.
Ability to diagnose and repair electrical failures and faults.
Physical ability: Employee is required to use hands to assemble, disassemble and repair mechanical components.
Must be able to regularly lift up to 50 lbs. and frequently push/pull up to 150 lbs.
Proficiency with laptops and Windows OS.
Excellent safety record at previous employers.
Valid Driver's License.

Nice To Haves

Passion for sustainability and environmental impact.
Enjoy problem-solving.
Enjoy working with customers to fix issues.
Ability to work independently while having a supportive team.
Creativity and analytical thinking.

Responsibilities

Traveling to various retail customer locations to analyze, test, troubleshoot, repair, or rebuild the mechanical and electrical components of our reverse vending machines.
Providing superb customer service and communication skills.
Interacting with customers and consumers as well as intercompany departments.