Field Service Technician

Wabtec•Norcross, GA

1d•Onsite

About The Position

Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services for the freight and transit rail sectors. Drawing on more than 150 years of experience, we are leading the way in safety, efficiency, reliability, innovation, and productivity. Whether it’s freight, transit, ports, logistics, mining, industrial, or marine, our expertise, technologies, and people together – are accelerating the future of transportation. With roots that date back to George Westinghouse, Thomas Edison, and Louis Faiveley, Wabtec has always built technologies and implemented solutions for a variety of sectors that are critical to meeting the needs of customers and governments alike. Our global team of about 30,000 employees worldwide delivers performance that moves the world forward. We’re lifelong learners, obsessed with better. Learn more at www.WabtecCorp.com. Culture powers us and the possibilities. We believe the best ideas come from a mix of experiences and backgrounds. At Wabtec, we strive every day to create a place where everyone belongs. We’re building a culture where leadership, inclusion and your unique perspective fuel progress. We’re proud to be an Equal Opportunity Employer. We welcome talent of all backgrounds, experiences, and identities, including race, gender, age, disability, veteran status and more. Need accommodation? Just let us know - we’ve got you.

Requirements

Ability to use Electronics Test Equipment (Multimeter, RJ45 Cable Tester, Oscilloscope)
Computer Skills (Word, Excel, PowerPoint)
Can create instructions documentation
Strong customer service skills while on the phone / onsite
Able to use some common mechanical tools (Wrenches, drill, and heavy-duty tools)
Has the Ability to lift 50 lbs. in the field.
Excellent Communication (Verbal and Written)
High School Diploma (Electrical and Mechanical with minimum of 2 - 3 years of working experience in the field) OR Associate/bachelor’s degree (Electrical and Mechanical with 3 to 7 years of working experience in the field)
High School Diploma or Associate’s/Bachelor’s degree in Electrical and/or Mechanical disciplines with minimum of 2 - 3 years of relevant field experience.

Responsibilities

Attention to detail while in the field to spot mechanical defects
Installation and Maintenance (Installing, configuring, and maintaining equipment onsite).
Site Monitoring and reporting of mechanical failures of the system component.
Diagnosing and resolving technical issues for all Machine Vision equipment in the Field.
Keeping records of service calls (Jira Tickets), installations, and Maintenance Service repairs.
Diagnosed and solved problems efficiently while on-site/ remote support
Troubleshot and repaired mechanical and electrical components.
Training the customers on the proper use and maintenance of equipment.
Performing Annual Maintenance Calibration (KinetiX Machine Vision Systems)
Follow the railroad industry regulations and safety protocol while working on-site.
Performing routine inspections and preventive maintenance