Field Service Technician
About The Position
Transform your independence into an exciting, high-impact career. Join the RDO Equipment Co. team as a Field Service Technician and take control of your professional journey. You’ll get to problem-solve, repair, and deliver outstanding support to customers firsthand — empowered by a team that truly values your initiative and champions your growth. If you’re ready to tackle challenges head-on, work solo with confidence, and make a real difference, we can’t wait to hear from you! When you join RDO Equipment Co., you’ll become part of an industry-leading team providing a world-class experience for customers who do vital work. We deal in iron from the world’s leading equipment and technology manufacturers, but we’re a people business first. RDO has grown from humble roots, guided by a family’s values, and shaped by the strengths, voices and entrepreneurism of our team members. Join RDO Equipment Co. in Rochester, where you'll enter a team of people passionate about heavy construction machinery, parts and service. As one of our Midwest Construction stores, the Rochester team supplies and services machinery from manufacturers like John Deere, Wirtgen and Topcon. In the Midwest, this machinery is vital to progress within industries like mining, construction and oil and gas. Join our team and make an impact on the Rochester community and beyond.
Requirements
- Mechanical background or schooling in diesel mechanics.
- Clear and concise, written or verbal, communication abilities, whether partnering directly with customers or within our team.
- Able to work independently and as part of a team.
- Pay close attention to the specifics.
- Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.
Nice To Haves
- Experience in diesel mechanics preferred
Responsibilities
- Diagnose and repair equipment accurately and promptly in the field or on the customer’s site.
- Identify and resolve issues efficiently and independently.
- Communicate clearly, respectfully, and in a timely manner with customers and management during the repair process.
- Follow safety guidelines and procedures.
- Take advantage of company and manufacturer-sponsored training to adapt to changes in technology and learn new skills.
- Maintain a clean and efficient work environment.
Benefits
- Competitive wages and profit-sharing program to match your skills and experience.
- Tool reimbursement program.
- A comprehensive benefits package that supports your well-being.
- An opportunity to participate in a career path program that gives you autonomy to manage your own career.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
