Florida - Field Service Technician

Tiara Yachts • , FL

10d • Onsite

About The Position

Tiara Yachts is a premier boat manufacturing company based in Holland, Michigan. They are seeking a Field Service Technician responsible for repairing and servicing boats in the field and at production facilities. This role requires extensive travel and a thorough knowledge of boat repair, including fiberglass, mechanical, and electrical skills. The technician will act as a liaison between the company and dealers/customers, manage travel expenses, and conduct training sessions.

Requirements

• Must be capable of operating the field service vehicle, have a current operator’s license, and travel extensively on airlines
• Must have a thorough knowledge of all phases of boat repair, including fiberglass, mechanical and electrical skills
• Must be able to communicate well in written and oral communications with customers, dealers and Tiara Yachts employees.
• Must present and conduct oneself on a professional level with a positive attitude
• Pass a background check, drug test and physical
• Ability to work overtime as requested
• Willingness to work on a team or individually
• Able to follow manufacturing instructions and understand processes
• Must practice PPE (Personal Protective Equipment) policies as mandated per area (safety glasses/goggles, hearing protection, etc.)
• Must follow company safety guidelines
• Must be fluent in the English language

Nice To Haves

• bilingual (Spanish) is a plus

Responsibilities

• Repair boats in the field or at production facilities as directed
• Act as liaison between company and dealer/customer
• Properly care for company equipment, ensuring the field service vehicle and all field service equipment is well maintained; report all deficiencies in equipment and oversee their repair as directed
• Control travel expenses
• Keep a positive and professional attitude when working under adverse and difficult situations
• Report on the cost of repairs and other projects
• Work with other staff to promote a team approach to problem solving
• Conduct training sessions with dealers’ service personnel
• Operate, navigate and handle Tiara Yachts in a safe and competent manner
• Other duties as directed by the Sr. Manager of Dealer & Service Support

Benefits

• bonus incentive
• paid holidays
• paid vacation
• an attractive medical benefits package

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed