Field Service Technician

JBT Marel•Stratford, WI

13d•$25 - $35•Remote

About The Position

This is a service-oriented position. The successful candidate must genuinely enjoy working with people, have a pleasant disposition and maintain appropriate business appearance/ attire and be willing to advance the goals of the Company. The estimated pay range for this role is $25.00 - $35.00 an hour. Please note the salary information shown above is a general guideline only. Starting salary will vary by location, qualifications, and prior experience.

Requirements

GTAW-2 welding certification is required.
OSHA-10 certification is required along with a 3 point First Aid (Emergency First Aid, CPR, and AED) training.
A strong mechanical aptitude with a high degree for attention to detail and quality is a must.
Successful candidates will possess agitator, pump and valve knowledge as well as the ability to perform hydro, spray ball coverage and dye penetration testing.
Troubleshooting skills and strong communication skills are absolutely necessary as is the ability to use Microsoft Office.
Must be willing to gain proficiency in the items above.
Must have valid driver's license.

Nice To Haves

A vocational degree in welding or fabrication is preferred along with at least 5 years of welding/fabricating experience.
Process equipment maintenance and/or instrumentation calibration experience is a plus.

Responsibilities

Provide on-site technical support to customers ensuring all equipment sold is functioning properly and is in good repair.
Perform Hazard Safety Assessments prior to each job.
Listen and respond to customer needs/requests; then provide "value added" effective solution and/or support.
Welds TIG and MIG techniques to quality standards.
Completes all necessary paperwork and quality checks for team associates
Work closely with Manager, Customer Care Representatives and Sales personnel to ensure we maintain good communications/relationships with the customer.
Sets up welding equipment for various welding types.
Reads and understands blueprints for the selection of materials, measurements and weld types; and performs work to specified tolerances.
Handles raw materials and prepare material for fabrication.
Uses hand tools for the manufacturing of customer orders.
When required, grinds and polishes steel according to customer requirements as well as quality standards.
Ability to locate finish specifications on blueprints and perform finishing work to specified tolerances.
Complete understanding of all material and weld finishes, as well as the process to achieve them.
Trouble-shoot malfunctioning equipment and provide an effective solution.
Completes all time and expense reporting weekly.
Complies with all A&B and Customer safety/housekeeping/compliance policies and guidelines.
Order/deliver parts to customer as needed.
Manage equipment repairs/overhaul so that performance will be to JBT Marel and Customer standards and time schedules.
Instruct and train customer operators and mechanics on safe operation and maintenance of equipment.
Perform final inspections on rebuilt/repaired equipment.
Travels to customer sites as need (must have valid driver's license).
Generate timely/accurate call reports and report problem areas or needed improvements on all equipment.
Perform courtesy visits to customers to review installed equipment, discuss equipment performance with the customer, any changes/optimizations that they would like, and to identify opportunities for service work and new equipment sales and/or installation work when needed.
When not performing Service Technician duties, will perform other field service work or work within plants as assigned.
Performs other duties as assigned by Manager