Field Service Technician
About The Position
AUTOMATIC DOOR FIELD TECH: A CAREER FOR THOSE WITH BRAINS AND BRAWN Like to get your hands dirty at work, but still like to be spruced and looking professional in appearance? Enjoy lifting heavy junk, climbing ladders, and using tools, but still want to interact with customers with the finesse of a salesman? Get the best of blue collar and white collar work as an automatic door field service technician! A typical day begins at our shop with a caffeine jolt, a restock of service vehicles, and assignment of daily service calls. Technicians then travel to 4-6 customer locations within our service area where they troubleshoot, diagnose, and make repairs. This involves selling parts, filling out paperwork to document the superb work being performed, and helpfully answering customer questions, providing technical support/customer education, and converting any grumpy customers into happy ones. Additional calls along a route may be added if they come in, so be prepared to call an audible. A day ends by driving directly home from your last call and putting your feet up. Also we don't just handle the old and broken, but we do shiny new doors too! Our door techs can have the fun of installing those new door systems as well. Variety is the spice of life for an automatic door tech.
Requirements
- Experience in maintenance, repair, troubleshooting electro-mechanical equipment is required.
- Expert level proficiency with hand and power tools.
- Aptitude for troubleshooting.
- Adapt to ever changing field schedule and environment; able to endure outdoor elements.
- Discipline in procedures for safety, quality, and efficiency.
- Attentive in all aspects of workmanship; includes repairs and documentation of work performed.
- Consideration and courteousness to all persons encountered in the work day.
- Helpful and responsive disposition.
- Stamina to work fluctuating and long hours based on daily call schedule Mon-Fri.
- Resourcefulness to find answers for equipment or applications you have not seen before.
- Incredible communication that it timely and detailed.
- Professional appearance.
- Clean Driving Record.
- Clean Background Check.
- Clean Drug Test.
- Must be able to work on-call emergency service rotation.
Nice To Haves
- Ability to lift 100lbs.
- Intellectual Astuteness.
- Social Adeptness.
Responsibilities
- Troubleshoot, diagnose, and make repairs on automatic doors.
- Sell parts to customers.
- Fill out paperwork to document work performed.
- Answer customer questions and provide technical support/customer education.
- Install new door systems.
- Be prepared for additional calls to be added to the route.
- Work on-call emergency service rotation.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Short term disability insurance
- Retirement plan with matching
- Paid time off (a week or two out of the year)
- Paid holidays
- Company vehicle
- Company provided uniform
- Company provided communication gadgets
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
