Field Service Technician

ID Technology•Philadelphia, PA

6d•Hybrid

About The Position

Join ProMach and shine. Whether you're creative, strategic, persuasive, or mechanically inclined, there’s a place for you here. Be a problem-solver, a closer, a futurist—whatever drives you. At ProMach, you'll be challenged and rewarded as you help improve packaging performance and shape the future of automation. And we’ll be proud to have you on the journey. Continue Your Career as a Field Service Technician in a Growing Company At ProMach, we‘re looking for people who want to shine. You‘ll have opportunities to take your career in the direction you desire. You can be creative. Strategic. Persuasive. Influential. A mechanical marvel. A customer service authority. Meticulous. A closer. A futurist. You‘ll be challenged and rewarded. Make friends and have fun. Improve our customers‘ packaging performance and efficiency every day. Help build the future of packaging automation. We‘re proud of that and hope you will be too. Do we have your attention? Keep reading. ID Technology is seeking a customer-focused, mechanically inclined individual for a Field Service Technician opportunity in our Mid-Atlantic region. Someone located in or near Trenton, NJ or Philadelphia, PA would be well-situated for the role. Our Field Service Technicians contribute to the success of the company and our customers through technical expertise and interpersonal skills to ensure superior service.

Requirements

Experience in the repair and troubleshooting of electro-mechanical equipment
Ability to identify customer needs and match their solution with company products/services
Knowledge of industry and applications
PMMI certification: company provided
Computer literacy, especially MS Office. Syteline a plus.
Ability to be on the road 60% of the time; including overnight trips
Must have dependable vehicle and good driving record; Real ID or Passport are required for travel
Ability to conduct business in an ethical, successful manner
Strong technical, communication and organizational skills
Self-motivated with desire to achieve personal professional growth

Responsibilities

Install, demonstrate, maintain and repair marking, coding and labeling equipment
Develop reports in keeping with company reporting mechanisms
Attend trainings and meetings as required by leadership
Assist in office-based duties when not required to be in the field
Keep current on trends from both market and technical perspectives