Account Manager/Field Service Technician

LINC SYSTEMS LLC•Clarksville, TN

8d•Onsite

About The Position

We are LINC Systems, a distributor of fasteners, pneumatic tools and MRO supplies. Today we are one of the largest fastener distributors in the country servicing industrial manufacturing and construction supply customers while still focusing on our goal of being the best. We offer all major brands of pneumatic tools and fasteners and a full line of over 50,000 MRO products. As a Field Service Technician you will be provided a company vehicle (all expenses included) and call on existing industrial manufacturing customers to provide them outstanding on-site service. Your primary role includes: servicing the customer's pneumatic tools, maintaining fastener inventory and selling industrial supply products. Also important, will be your ability to strengthen and maintain strong relationships with existing customers. Your demonstrated ability to build strong long term business relationships is paramount.

Requirements

High school diploma a necessity.
Strong mechanical aptitude with a service and maintenance background.
Self-motivated, self-starting, disciplined scheduled individual.
A good driving record is required.
Strong interpersonal and communication skills.
Willingness to travel throughout assigned territory.
Basic computer skills. Job requires using software to manage parts, repairs and customer service.
Success driven.
Strong organizational skills.
Flexible and able to work well under pressure.

Nice To Haves

A college or trade degree is of great value.
Bilingual English / Spanish would be a benefit.
MRO and/or Fastening sales experience is a plus.

Responsibilities

Become a primary contact and build a strong relationship at an assigned customer base.
Maintain and repair the customers loaned contract tools.
Build a strong personal relationship with all contacts within each account.
Become an active order creator within your accounts, creating awareness of the many products we can supply, stay on top of customer on hand inventory and suggest orders and reorders.
Maintain adequate parts inventory on the company van for efficient customer repairs.
Properly maintain company service van and keep up a clean and organized vehicle.
Always have a professional appearance.
Become the product/application expert and continually expand your knowledge of tools, fasteners and all other products we sell.
Understand tool applications and learn products that can increase productivity and worker comfort (ergonomics).
Time and territory management is important. Constantly strive to increase your territory productivity through efficient routing and time management.
Accurate and timely reporting on all paperwork requirements.