Field Service Technician - Savannah, GA

Xerox•Savannah, GA
•Onsite

About The Position

Xerox Holdings Corporation, an industry leader for over 100 years, is rapidly growing its Technical Services division and has an immediate need for professional field service technicians to delight its customers. Xerox has continually redefined the workplace experience, expanding from office and production print technology into software and services to sustainably power the hybrid workplace. The company's differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for clients. At Xerox, we make work, work.

Requirements

  • Electro-mechanical experience including using a multi-meter to troubleshoot electrical circuits, and the ability to read and comprehend electrical schematics to properly troubleshoot systems. This could include past roles as a Military or Veteran with electro-mechanical experience, HVAC/Cable Internet technician, Electrician, Automotive Mechanic or Repair.
  • Superior time management skills and RELIABILITY. Dependable employees who are eager to meet deadlines are valued.
  • Valid driver's license & appropriate insurance coverage. A Motor Vehicle Record (MVR) is included in our technician background check.
  • Ability to lift 50 pounds, walking, standing, squatting, bending, and driving for over 50% of the workday.

Nice To Haves

  • A "10 minutes early is on time, and on time is late" mentality.

Responsibilities

  • Provide outstanding service to clients, ensuring their devices are working correctly and they receive top-notch service at all times.
  • Use electro-mechanical skills to repair devices. Xerox provides training by certified instructors, as well as online and in-house training.
  • Achieve key productivity goals, including 5 gross calls per day, an efficiency rating (fixing it right the first time) of 50% or higher, response time commitments between 2-4 hours, and keeping parts costs to a minimum.

Benefits

  • Substantial growth opportunities for future career development within a supportive and collaborative company culture.
  • Full medical/dental/vision.
  • Wellness credits.
  • Company contribution to a Health Savings Account.
  • 401k matching.
  • Paid time off, plus holidays and personal days.
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