Field Service Technician

IEA • Kenosha, WI

24d • $24 - $0 • Hybrid

About The Position

This position combines tasks on the road at customer job sites, which may include international locations, and in the shop as necessary and directed.

Requirements

• Ability to travel, either have or able to obtain a passport, clean driving record.
• High School Degree.
• Mechanically inclined.
• Adaptable to training and project-related instructions.
• Ability to effectively collaborate with a diverse multidisciplinary team.
• Ambitious, self-starting, and motivated attitude; willingness to learn.
• Microsoft Office proficiency, general computer skills.
• Good written and verbal communication skills.
• Ability to read & understand layout prints, wiring diagrams, and plumbing/flow diagrams.

Nice To Haves

• Prefer 5+ years’ hands-on and troubleshooting experience.
• Soldering, some welding or ability to be trained on.

Responsibilities

• Repair of essential customer products in a timely manner to help reduce overall down time.
• Maintain equipment required for use in field repairs, this includes making sure equipment is current on calibration.
• Assist with customer installations.
• Assist production builds when not on field repairs.
• Provide repair quotes to customers.
• Complete required job site reports.
• Provide proper daily updates to customers and Field Service Manager.
• Customer interaction during site visit.
• Responsible for maintaining a professional demeanor across different sites and promoting company positivity.
• Cross train in different production departments as necessary to gain job knowledge.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED