Field Service Technician

IEAKenosha, WI
$24 - $0Hybrid

About The Position

This position combines tasks on the road at customer job sites, which may include international locations, and in the shop as necessary and directed.

Requirements

  • Ability to travel, either have or able to obtain a passport, clean driving record.
  • High School Degree.
  • Mechanically inclined.
  • Adaptable to training and project-related instructions.
  • Ability to effectively collaborate with a diverse multidisciplinary team.
  • Ambitious, self-starting, and motivated attitude; willingness to learn.
  • Microsoft Office proficiency, general computer skills.
  • Good written and verbal communication skills.
  • Ability to read & understand layout prints, wiring diagrams, and plumbing/flow diagrams.

Nice To Haves

  • Prefer 5+ years’ hands-on and troubleshooting experience.
  • Soldering, some welding or ability to be trained on.

Responsibilities

  • Repair of essential customer products in a timely manner to help reduce overall down time.
  • Maintain equipment required for use in field repairs, this includes making sure equipment is current on calibration.
  • Assist with customer installations.
  • Assist production builds when not on field repairs.
  • Provide repair quotes to customers.
  • Complete required job site reports.
  • Provide proper daily updates to customers and Field Service Manager.
  • Customer interaction during site visit.
  • Responsible for maintaining a professional demeanor across different sites and promoting company positivity.
  • Cross train in different production departments as necessary to gain job knowledge.
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