Field Service Technician

Ecolab Inc.

1d•Onsite

About The Position

Ecolab's Nalco Water division is seeking a Field Service Representative II to provide technical support and solutions for water treatment and disinfection systems across various industries. This role involves working independently in the field, building customer relationships, and ensuring the optimal performance and sustainability of customer systems. The position targets the Global High-Tech industry, specifically Data Centers and Microelectronics, within a 40-mile radius of Quincy, Washington, with occasional overnight travel.

Requirements

High school diploma or equivalent
2 years of experience in water treatment or an industrial/mechanical environment
Position requires a current and valid Driver’s License with no restrictions
No immigration sponsorship available for this position

Nice To Haves

Associate’s degree or trade school certification
Demonstrated mechanical aptitude
Experience in water treatment or specialty chemical industry
Familiarity with boilers, cooling towers, and wastewater treatment systems
Proficiency with Microsoft Office Suite

Responsibilities

Provide technical support and escalate complex challenges as needed
Build strong relationships with customers and promote best practices
Ensure full compliance with safety policies and procedures
Execute required chemistry tests, log and report data, and maintain product inventories at customer accounts
Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance plans
Provide technical support to customers; identifying and resolving customer pain points, escalating as required
Install, calibrate, and maintain chemical feed equipment and process monitoring equipment at customer accounts

Benefits

Medical insurance
Dental insurance
Vision insurance
Matching 401K
Company-paid pension
Stock purchase plan
Paid parental leave
Select discounted childcare resources
Life insurance
Accident insurance
Critical illness insurance
Hospital indemnity insurance
Auto insurance
Home insurance
Pet insurance
Identity theft protection
Short-term disability
Long-term disability
Retirement health care benefits
Short-term incentives
Vacation (12 days)
Holidays
Discount on day care services and caregiver services
Adoption assistance
Group legal services
Employee assistance program
Employee discount program
Education assistance program
On-Site childcare and fitness facilities may be available at select Ecolab locations