Field Service Technician - Night Shift Honolulu, HI

Rivian • Honolulu, HI

23h

About The Position

This position is designed for emerging to mid-level technicians who want to build technical skills while delivering an exceptional customer experience. As part of Rivian’s junior talent pipeline, the technician works under the mentorship of senior technicians and leadership to support electric vehicle repairs, inspections, and field service operations. The role is based primarily at a local service center but may also involve remote work, mobile service travel, or support for plant operations as business needs evolve.

Requirements

• Minimum age of 21.
• Valid driver’s license and a clean driving record, with no suspensions or revocations within the past 3–5 years.
• Availability for a standard 40-hour workweek, potentially including weekends, holidays, early mornings, evenings, or overnights based on business needs.
• Flexibility to travel to regional locations or production facilities as needed.
• Proficiency with laptops and computers in Windows or Mac environments, and work order management systems.
• Strong organizational and time-management skills, attention to detail, and eagerness to learn.
• Ability to sit, stand, walk, bend, kneel, reach, and lift up to 50 pounds.
• Foundational understanding of basic electricity, including high- versus low-voltage awareness.
• Basic familiarity with circuit measurement tools such as a DVOM and introductory exposure to reading electrical schematics.
• Familiarity with basic hand and power tools, entry-level tire repairs, and basic vehicle alignments.
• Basic understanding of diagnostic workflows and troubleshooting steps under guidance.

Nice To Haves

• High school diploma, GED, or recognized equivalency credential.
• Ability to drive a non-commercial truck and trailer.
• Graduation from an accredited automotive repair school or program.
• 0–3 years of hands-on experience in an automotive shop or technical environment; recent graduates are welcome.
• Basic exposure to electric vehicle or hybrid frameworks.
• Experience working in a fast-paced start-up environment.

Responsibilities

• Perform or assist with vehicle diagnosis, repairs, installations, and inspections at a service center, on a mobile route, or at a remote location.
• Learn to identify and explain Rivian’s product line, EV framework, tools, and accessories while building peer relationships and working under senior technician mentorship.
• Use available technical resources and follow repair procedures efficiently without compromising quality or safety.
• Conduct post-repair road tests to verify repair quality and vehicle operating safety.
• Assist with parts operations, including ordering, receiving, shipping, inventory tracking, and work order and expense reporting.
• Maintain detailed technical notes and documentation for completed and in-process repairs.
• Interact professionally with customers, families, third-party affiliates, and suppliers at service facilities and outreach events.
• Identify process improvements, provide constructive feedback to mentorship leads, and participate in service campaigns or containment initiatives.
• Complete required training, keep technical skills current, and maintain high-quality work with increasing independence.

Benefits

• Paid vacation and paid sick leave.
• Insurance benefits including life, medical, dental, vision, short-term disability, and long-term disability insurance, subject to eligibility.
• Potential eligibility to participate in Rivian’s 401(k) Plan and Employee Stock Purchase Program.
• Potential eligibility for an annual performance bonus.
• Night-shift employees receive a 15% hourly shift differential for hours worked between 6 PM and 6 AM.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED