Field Service Technician

H2O Innovation Inc.•Spring, TX

24d•Onsite

About The Position

The Field Services Technician will hold a full-time, permanent position within our Operations and Maintenance division at our Spring, TX location. This hands-on role is responsible for performing essential fieldwork related to water and wastewater systems across assigned service areas. Reporting to the Field Services Supervisor, the technician will work closely with internal teams and customers to ensure efficient operations and excellent service delivery.

Requirements

Must be 18 years or older
Ability to perform physically demanding work (bending, digging, lifting, stooping, kneeling)
Valid driver’s license and acceptable driving record
Excellent communication and customer interaction skills
Strong organizational skills and attention to detail
Must pass a background check and motor vehicle record screening

Responsibilities

Attend daily department meetings to receive and prioritize work orders
Review and organize daily tickets for efficient route planning
Drive to assigned service areas and maintain communication with Customer Service Representatives
Check in and out with Customer Service when entering or leaving each district and before returning to the office
Document all completed and incomplete work tickets and submit them daily
Turn water service on and off using appropriate tools
Read and verify in-ground meters
Lock meters and inspect for leaks or malfunctions
Identify sewer stoppages and determine responsibility
Assist in clearing sewer stoppages as needed
Inspect water leaks and perform minor repairs
Conduct sewer system inspections and pre/post-construction assessments
Install, replace, or remove in-ground meters and related components
Replace meter boxes or lids
Support Construction and Operations departments as directed by supervisor