Field Service Technician

Ecolab • Toledo, OR

4d • Onsite

About The Position

Ecolab's Nalco Water division is seeking a Field Service Representative I to join their team. This role involves providing hands-on service and support for water treatment and disinfection systems across various industries. The technician will work independently in the field, building customer relationships, delivering solutions, and protecting vital resources while improving operational performance. The position is based in Toledo, OR, covering a 70-mile radius with a focus on pulp and paper industries. This role offers a dynamic, hands-on environment with autonomy and support, contributing to customer sustainability goals and protecting critical assets, with access to industry-leading training and development.

Requirements

• High school diploma or equivalent
• 1 year of experience in water treatment or an industrial/mechanical environment
• Position requires a current and valid Driver’s License with no restrictions
• No immigration sponsorship available for this position

Nice To Haves

• Associate’s degree or trade school certification
• Demonstrated mechanical aptitude
• Experience in water treatment or specialty chemical industry
• Familiarity with boilers, cooling towers, and wastewater treatment systems
• Proficiency with Microsoft Office Suite

Responsibilities

• Deliver expert service and support for cooling tower cleaning and water disinfection
• Provide technical support and escalate complex challenges as needed
• Build strong relationships with customers and promote best practices
• Ensure full compliance with safety policies and procedures
• Execute required chemistry tests, log and report data, and maintain product inventories at customer accounts
• Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance plans
• Provide technical support to customers; identifying and resolving customer pain points, escalating as required

Benefits

• medical
• dental
• vision
• matching 401K
• company-paid pension
• stock purchase plan
• paid parental leave
• select discounted childcare resources
• life insurance
• accident insurance
• critical illness insurance
• hospital indemnity insurance
• auto insurance
• home insurance
• pet insurance
• identity theft protection
• short-term and long-term disability
• 401k
• pension plans
• retirement health care benefits
• short-term incentives
• vacation (12 days)
• holidays
• parental leave
• employee stock purchase plans (Full-Time Associates)
• discount on day care services and caregiver services
• adoption assistance
• group legal services
• employee assistance program
• employee discount program
• education assistance program
• on-Site childcare and fitness facilities may be available at select Ecolab locations

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED