Field Service Technician

NOV•Du Bois, PA

31d•Onsite

About The Position

Our M/D Totco group is looking for a Field Service Technician in the Washington, PA area. An ideal candidate has a technical background with mechanical and electrical aptitude, is a self-starter, dependable, with a desire to grow in their profession and career. The Field Service Technician will be responsible for installing, maintaining, and servicing all NOV - M/D Totco rental systems throughout Pennsylvania, Ohio, and West Virginia.

Requirements

HS Diploma or GED
AA Degree and/or equivalent experience with 2+ years of technical experience preferred
Must be 21 years of age
Willing to travel over 75% of the time
Work schedule is 10 days on, 4 days off
Willing to work 12+ hours daily during your schedule
Good interpersonal skills
Good verbal and written communication skills
Knowledge of oil and gas field components, including software and hardware
Willingness to be on call
Electrical background preferred
All applicants must pass a background check, driving record check, and drug screening.

Responsibilities

Work independently with little supervision.
Travel to customer locations to install, calibrate, test, and commission NOV-MD Totco equipment and software.
Provide onsite training to customers in safe operation and use of M/D Totco systems.
Perform general maintenance on NOV-MD Totco equipment and software including updates, upgrades, and replacement.
Respond to and manage service calls that require more time than anticipated.
Service calls may include troubleshooting and repairs, additional equipment requests, rig up/down equipment, etc.
Diagnose and solve problems from non-technical descriptions provided by customers.
Possess superb customer service skills.
Build positive relationships with customers.
Produce timely and detailed service reports, billing tickets, and any other job-relevant documents.