Field Service Technician

Ecolab Inc.

1d • Onsite

About The Position

Ecolab is seeking a Field Service Representative I where your hands-on skills and customer-first mindset will help shape a more sustainable future. You’ll be part of a purpose-driven team that supports water treatment and disinfection systems across a variety of industries. You’ll work independently in the field, building trusted relationships with customers and delivering solutions that protect vital resources and improve operational performance.

This position will be based in South Bend, IN. The territory for this position covers a 150-mile radius. Targeted accounts are within the Data Center and Micro-electronic industries. Up to 50% overnight travel.

Requirements

• High school diploma or equivalent
• 1 year of experience in water treatment or an industrial/mechanical environment
• Position requires a current and valid Driver’s License with no restrictions
• No immigration sponsorship available for this position

Nice To Haves

• Associate’s degree or trade school certification
• Demonstrated mechanical aptitude
• Experience in water treatment or specialty chemical industry
• Familiarity with boilers, cooling towers, and wastewater treatment systems
• Proficiency with Microsoft Office Suite

Responsibilities

• Deliver expert service and support for cooling tower cleaning and water disinfection
• Provide technical support and escalate complex challenges as needed
• Build strong relationships with customers and promote best practices
• Ensure full compliance with safety policies and procedures
• Execute required chemistry tests, log and report data, and maintain product inventories at customer accounts
• Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance plans
• Provide technical support to customers; identifying and resolving customer pain points, escalating as required
• Install, calibrate, and maintain chemical feed equipment and process monitoring equipment at customer accounts
• Execute cooling tower, treatment, and large-scale water disinfection
• Operate basic hand/power tools to complete service tasks

Benefits

• medical
• dental
• vision
• matching 401K
• company-paid pension
• stock purchase plan
• paid parental leave
• select discounted childcare resources

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees