Field Service Technician

Xylem•Sacramento, CA

7d•Hybrid

About The Position

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. As a Field Technician, you will support the installation, startup, commissioning, maintenance, and repair of Flygt submersible wastewater pumps and associated control panels at customer sites. You will work directly with customers while performing preventative maintenance, troubleshooting equipment issues, and providing reliable service solutions. This role is ideal for someone who is mechanically and electrically inclined, enjoys troubleshooting, and wants to build a career supporting critical water infrastructure.

Requirements

High school diploma or GED required.
0–2 years of technical work experience preferred.
Experience with mechanical equipment, electrical systems, pumps, industrial equipment, automotive, diesel, HVAC, or related technical fields is a plus.
Strong mechanical and electrical aptitude.
Ability to troubleshoot and identify equipment issues.
Ability to understand technical information and communicate findings clearly.
Basic computer skills, including Microsoft Office and mobile devices.
Strong communication and customer service skills.
Ability to work safely in industrial and customer environments.
Candidates operating a company vehicle must successfully complete applicable pre-employment driving requirements, including: Motor Vehicle Report (MVR) Driver Application and Disclosure forms Drug and Alcohol Statement FMCSA Certificate of Awareness Driver Certificate of Violations Road Test (if required) Valid Driver's License Medical Certificate (if applicable) Driver Statement of On-Duty Hours (when applicable)

Responsibilities

Perform preventive maintenance, inspections, and repairs on submersible wastewater pumps.
Troubleshoot mechanical, hydraulic, and electrical issues on pumps and control panels.
Read and interpret basic electrical schematics and wiring diagrams.
Assist with equipment startups, commissioning, and emergency service calls.
Operate and maintain a company service truck equipped with a crane and outriggers.
Safely operate shop equipment, including forklifts and overhead cranes.
Utilize company-provided hand and power tools to complete service work.
Document service activities accurately using Xylem's work order management system.
Maintain a clean, organized, and safe work environment while following company and customer safety procedures.
Provide professional customer service and communicate effectively with customers on-site.
Work collaboratively with teammates while also being able to complete assignments independently.