Field Service Technician

Chart Industries•Duluth, MN

2d•Onsite

About The Position

ChartWater™ is a global manufacturer and service provider of engineered solutions for municipal water treatment and industrial process applications. Our portfolio of proven products, processes, and engineering expertise provides customers with single-point responsibility for complete solutions that enable water professionals to achieve their objectives with the lowest combination of risk and costs while driving enhanced outcomes for people, communities, and the planet.

Requirements

High School Diploma or GED equivalent required
A minimum of 3 years field service-related work experience, preferably in a water treatment environment.
Candidates with water treatment, experience should have a working knowledge of drinking and process water treatment systems, membrane systems, filter systems, components, and ancillary equipment.
Successful candidates will need to have a strong mechanical aptitude to identify and resolve system issues
Proven ability to address difficult customer interactions in a positive and productive manner
Proficiency with Microsoft Excel and Word

Nice To Haves

A Trade school certification is strongly preferred.
Electrical controls and instrumentation competency preferred, PLC knowledge a plus
Experience commissioning of equipment is preferred.

Responsibilities

Travel to customer sites for system startups, media replacement, and system issues that can't be resolved remotely.
Train customers on how to operate equipment, which includes review of O&M manual.
Provide onsite technical support for the purpose of troubleshooting and resolving system issues of a mechanical, electrical or process nature.
Work closely with engineering and project management team members, when appropriate to ensure a successful system start up and/or resolve customer technical issue.