Field Service Technician - Northeast Region
About The Position
NCR Voyix Corporation (NYSE: VYX) is a leader in transforming, connecting, and running technology platforms for self-directed banking, stores, and restaurants. NCR Voyix is headquartered in Atlanta, Ga., with 14,000 employees globally. This role is for a Field Service Technician in the Northeast Region, covering areas such as Boston, MA; Brooklyn/Queens, NY; Binghamton, NY; Orange County, NY; Syracuse, NY; Northern, NJ; Manchester, NH; Erie, PA; Philadelphia, PA; and Pittsburgh, PA. The position involves providing best-in-class service to large retail customers. As a first line of response, you will communicate openly and effectively to identify and resolve issues, often before they arise, using training provided by NCR Voyix. The company is committed to developing its people through a strong learning community supported by dedicated teachers, mentors, and coaches. NCR Voyix is dedicated to fostering a diverse and inclusive workplace where employees feel valued and empowered. This role helps keep global commerce running and proudly represents the NCR Voyix brand.
Requirements
- Local candidate to specific geographic area
- Authorized to work in the U.S.
- At least 18 years of age
- Have a valid driver’s license and driving record that satisfies NCR fleet requirements
- PC skills, basic electronic skills, and some specific hardware and operating system familiarity
- Ability to perform essential functions of the job with or without a reasonable accommodation
- Prolonged travel with driving several hours per day
- Rotating and weekend shifts
- Flexible shift work – rotating shifts within set teams, including morning, afternoon, and evening start times, with some holidays
- Carrying and lifting tools, parts, and equipment weighing up to 75 lbs. without assistance, and up to 150 lbs. with assistance
- Bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size
Nice To Haves
- Familiarity with large servers, mainframe computers, and imaging software
- A+ Certification, CompTIA, N+ Certification
- One or more years of related experience
Responsibilities
- Perform customer installations, maintenance, and service calls promptly and effectively
- Service electromechanical equipment, including self-checkout systems, within an assigned territory
- Conduct maintenance, repairs, preventive maintenance, and system overhauls
Benefits
- 7 paid holidays
- 6 paid floating holidays
- Paid vacation – up to 80 hours in your first year
- 401K savings and retirement plan
- Company-provided, business-use-only vehicle
- Medical insurance available immediately
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
