Field Service Technician: Great Coffee Needs Great Technicians

Caffeinated Coffee RepairsSpring, TX
Remote

About The Position

We fix commercial coffee equipment for cafes, hotels, and hospitality businesses across the South-Central and Pacific Northwest United States. The work is technical, independent, and genuinely interesting. No two calls are the same.

Requirements

  • Hands-on experience with home repairs, electrical work, plumbing fixtures, or similar projects
  • Comfort with a multimeter
  • Valid driver's license with a clean record
  • Ability to lift 75 lbs
  • Reliable smartphone
  • Secure address for parts deliveries via FedEx and UPS

Nice To Haves

  • Formal background in technical repair

Responsibilities

  • Taking voltage, resistance, capacitance, and continuity readings with a multimeter
  • Reading electrical and hydraulic diagrams to track a fault to its source
  • Identifying outlet types and plumbing thread sizes, building adapters when needed
  • Carefully disassembling and reassembling components with attention to detail
  • Using parts diagrams and machine documentation to find the right part numbers
  • Writing clear, professional service notes — full sentences, correct spelling, no shortcuts
  • Logging time and managing tickets through ServiceTitan, our digital dispatch platform
  • Explaining repair findings to customers in plain, accessible language
  • Tasting coffee after a repair to confirm the machine is performing correctly
  • Assisting with parts receiving and inventory counts
  • Handling a flat tire or dropping the vehicle off for scheduled maintenance

Benefits

  • Medical, dental, and vision — eligible within 90 days
  • 401(k) with company match
  • Paid time off
  • Company vehicle upon completion of training
  • Career growth in a skilled, in-demand trade
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