Field Service Technichian
About The Position
Join a company where craftsmanship, customer service, and teamwork come together. Mid-State Supply, one of Wisconsin’s leading wholesale distributors, is looking for a skilled Field Service Technician to join our team. Locally owned and operated since 1948, we take pride in providing exceptional products and service while creating a workplace where employees are valued, supported, and empowered to succeed. If you enjoy solving problems, working independently, and helping customers, this is an excellent opportunity to put your technical and carpentry skills to work in a rewarding, customer-focused role.
Requirements
- High school diploma or GED (Associate degree preferred).
- At least 2 years of industry experience.
- Knowledge of residential construction, remodeling, or cabinetry.
- Strong carpentry skills and the ability to perform cabinet repairs and finish touch-ups.
- Experience reading cabinet plans, elevations, or design layouts (20/20 Design experience is a plus).
- Excellent troubleshooting and problem-solving skills.
- Strong communication and customer service abilities.
- Ability to work independently and manage your schedule effectively.
- Comfort using computers, tablets, and Microsoft Office applications.
- Ability to lift up to 50 pounds regularly and up to 100 pounds occasionally.
Nice To Haves
- Associate degree preferred.
- 20/20 Design experience is a plus.
Responsibilities
- Diagnose and repair cabinetry concerns, including finish, functionality, installation, and cabinet integrity.
- Perform on-site adjustments, touch-ups, repairs, and preventative maintenance.
- Read and interpret cabinet drawings, blueprints, and design layouts.
- Determine the root cause of product issues and recommend effective solutions.
- Communicate professionally with homeowners, contractors, builders, and internal team members.
- Document service work using company software and mobile technology.
- Follow all company safety standards and industry best practices.
- Travel daily to customer locations throughout the service area.
Benefits
- Competitive hourly pay
- Paid Time Off and paid holidays
- Medical benefits
- 401(k) with company participation
- Life insurance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
