Field Service Technician

Equipment International•Grand Rapids, MI

22d•Remote

About The Position

Join our dynamic team as a Field Service Technician in the industrial laundry sector, where innovation meets expertise! At our company, we don’t just repair and install washers and dryers; we specialize in cutting-edge automated batch washer systems and advanced finishing equipment which utilizes robotics and artificial intelligence capable of ironing, folding and stacking thousands of LBS of laundry per day. We’re seeking a technical genius eager to expand their skills and tackle the challenges posed by our sophisticated machinery. If you’re ready to dive into a rewarding role that blends technology with hands-on problem-solving, we want to hear from you!

Requirements

1 year experience in industrial/manufacturing equipment repair or technical/trade school
Valid driver's license and clean driving record
Strong electrical/mechanical ability
Use Multimeter
Ability to troubleshoot
Professional demeanor
Able to lift 50 – 100 Lbs.

Responsibilities

Travel in company vehicle to local customers to perform maintenance, repair, troubleshooting of existing equipment and installation of new industrial laundry equipment to ensure top product performance
Diagnose problems, assess the extent of the problem, document findings, make decisions to repair the product and/or replace parts
Taking pride in your work by keeping equipment clean—a quick, yet impactful, part of our Best-in-Class service.
Immediately and accurately process paperwork and perform data entry upon completion of each job
Quick responses, timely solutions, and excellent customer service.
Maintaining a stock of parts in your company vehicle so you’re always prepared to provide a quick solution, and caring for your vehicle as if it were your own.
Communicate effectively with service manager, parts department, and customers to facilitate accurate work product