Field Service Technician

DataField Technology Services•Mentor, OH

About The Position

Monday-Friday: 10:00 AM - 6:30 PM (2nd Shift) ESSENTIAL FUNCTIONS AND BASIC DUTIES: Installation of both residential and commercial security systems, access and video systems Diagnosing equipment problems through sound troubleshooting techniques Repairing and/or replacing defective equipment or components to get system(s) back into proper operation Providing honest solutions to client's problems Completing required paperwork in a timely manner Effectively communicating information with clients and customer service staff Support of sales staff Continued learning, training, and special projects

Requirements

Strong interpersonal and customer service skills
Strong sense of initiative
Excellent communication skills
Accurate and detail oriented
Well-organized
Problem solving abilities
Strong sense of urgency
Displaying a professional appearance
High school diploma
Valid driver’s license
Background check required
10-panel drug screen required
Motor Vehicle Record check required

Nice To Haves

Security industry knowledge
Fire Alarm systems
CCTV
Access and/or video
Low-Voltage Electrical
Information Technology and/or Networking experience
Proper use of assorted hand and power tools
Wiring skills
Cabling
2-Year degree preferred

Responsibilities

Installation of both residential and commercial security systems, access and video systems
Diagnosing equipment problems through sound troubleshooting techniques
Repairing and/or replacing defective equipment or components to get system(s) back into proper operation
Providing honest solutions to client's problems
Completing required paperwork in a timely manner
Effectively communicating information with clients and customer service staff
Support of sales staff
Continued learning, training, and special projects

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