Field Service Technician

Mission Critical Group•Bay St. Louis, MS

24d•$35 - $55•Onsite

About The Position

The Field Service Technician 3 performs installation, maintenance, troubleshooting, and emergency repair of low-, medium-, and high-voltage power systems at client sites throughout the US. This role requires 90% travel, primarily within the Gulf Coast region, and operates with a high degree of independence. The ideal candidate combines strong electrical controls experience with excellent customer communication skills and a commitment to safety. You'll serve as the on-site technical expert, building client relationships while keeping critical power equipment running reliably.

Requirements

4+ years working with generators, governors, regulators, switchgear, or similar power equipment
TWIC Card
Industry Background: Power generation, utilities, oil & gas, marine, or energy sectors
Electrical Controls: Solid hands-on experience with electrical control systems
Tools: Proficient with multimeters, hand tools, wiring equipment, and soldering
Software: Comfortable with Microsoft Office for documentation and reporting
Driver's License: Valid license with clean driving record (required for travel)
Strong customer interaction and reporting skills
High school diploma or GED required.

Nice To Haves

Technical diploma in Industrial Electrical, Maintenance, or related field
EGSA Certification
PLC programming experience (Allen-Bradley, Quantum, Premium)
Relay programming experience (Basler, Multilin, Sepam, Woodward)
Familiarity with communication protocols (Modbus, Ethernet, Fiber Optic)
Experience with GE, Siemens, or Woodward devices

Responsibilities

Leads jobs and manages field activities
Perform installation, calibration, preventative maintenance, and emergency repairs on power generation equipment
Troubleshoot and repair breakers, shutdown switches, wiring harnesses, alternators, battery systems, and control panels
Conduct root cause analysis on complex electrical failures
Work with arc-resistant systems and perform field surveys
Serve as the on-site technical expert answering questions, educating clients on maintenance best practices, and building long-term relationships
Communicate clearly with customers about issues, solutions, and timelines
Partner with Engineering, Production, and Sales teams on service estimates and parts recommendations
Mentor junior technicians as you develop leadership skills
Contribute to continuous improvement initiatives
Provide emergency support when critical systems go down (rotating on-call schedule)
Perform other duties as assigned.