FIELD SERVICE TECHNICIAN
Custom Truck One Source•Kansas City, MO
•Onsite
About The Position
We are seeking a Field Service Technician to be the go-to expert for customers across their region, diagnosing, repairing, and maintaining highly specialized truck-mounted equipment. Most work is performed on customer sites, with occasional shop support. This role requires strong mechanical skills, the ability to work independently, and comfort interacting with customers in the field. The company provides a service truck with equipment, phone, computer, and diagnostic tools, along with comprehensive benefits.
Requirements
- High school diploma or GED
- 5+ years of related experience (field or shop tech)
- Valid driver’s license (CDL Class B preferred)
- Must provide own mechanic tools
- Proficiency using documentation software and managing time effectively
Nice To Haves
- Electrical, hydraulics, welding, and schematic/blueprint reading
- Diagnostic software experience (QuickServe, DTNA, etc.)
- DOT, ANSI, and dielectric testing experience
Responsibilities
- Troubleshoot, repair, and maintain bucket trucks / aerial devices, digger derricks, truck-mounted cranes (LMI & CAN-bus systems), hydraulic utility equipment & major components, and heavy- & light-duty truck chassis, diesel, and electrical systems.
- Perform inspections, preventive maintenance, and on-site diagnostics.
- Read and interpret manuals, schematics, and repair orders.
- Use laptops and diagnostic software to identify issues.
- Complete documentation accurately (repair orders, timecards, inspection forms).
- Communicate with customers and CTOS teams to minimize downtime.
- Follow all safety, environmental, and regulatory requirements.
- Participate in ongoing CTOS and manufacturer training.
- Travel within and occasionally beyond their assigned territory.
Benefits
- Company-provided utility service truck (crane, welder, compressor)
- Company phone, computer, and diagnostic tools
- Strong benefits
- Paid time off
- 401(k) match
- Uniforms
- Safety gear allowance
- Tool discounts
- Competitive pay based on experience + overtime opportunities
- Medical, dental, vision, and life insurance
- Paid vacation, sick time, and holidays
- Short-term & long-term disability
- Employee Stock Purchase Plan
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
