Field Service Technician - Nevada/Utah

Sandvik•Elko, NV

3d•$33 - $36•Onsite

About The Position

Sandvik Mining is seeking a Field Service Technician for the Nevada/Utah Area. This role involves troubleshooting, repairing, and maintaining mechanical and electrical aspects of underground mining equipment and components at high-profile mining sites. The position also includes new equipment commissioning and training at customer sites with minimal supervision. The role primarily covers the Nevada/Utah market and requires comfort working both underground and on the surface. Approximately 50% travel is expected, and a company vehicle will be provided.

Requirements

At least 2 years of experience or education in mechanical and/or electrical troubleshooting on medium/high voltage equipment.
Knowledge and experience with hydraulics, pneumatics, and electrical systems on heavy equipment.
Capability to interpret diagnostics from advanced onboard systems to pinpoint faults.
Understanding of and conforming to ISO standards.
Driver's license and clean driving record.

Nice To Haves

Technical certification or diploma in mechanical or electrical fields.
A minimum of 7 years industry-related experience.
Team player with excellent communication and active listening skills.
Ability to maintain strong customer relations with internal and external customers.
Flexibility and self-motivation with a drive to achieve customer satisfaction.
Safety champion capable of working alone and stopping work if required.
Familiarity with MSHA standards.
Excellent troubleshooting ability with strong diagnostic and problem-solving skills.
Excellent written and oral communication skills.
Strong interpersonal skills with a customer service-based personality.
Ability to read blueprints and interpret equipment schematics.

Responsibilities

Troubleshoot, repair, and maintain mechanical and/or electrical aspects of underground mining equipment and components at high profile mining sites.
Perform new equipment commissioning and training at customer sites with minimal supervision.
Inspect equipment for proper performance and determine faults and malfunctions.
Adjust equipment and repair/replace defective parts, components, or systems according to scopes of work.
Test repaired equipment to ensure proper operational performance.
Complete accurate time records, technical reports, failure reports, and parts lists.
Actively participate in continuous improvement initiatives.
Stay current with the industry, customer, product developments, and technical best practices.
Build strong relationships with internal and external customers to ensure smooth operations and customer satisfaction.
Stay current and in compliance with all Sandvik, Customer, State, and Federal regulatory safety policies.
Ensure customer satisfaction within the area of primary responsibility.