Field Service Technician

Siddons-Martin Emergency Group • Brookshire, TX

13d • Onsite

About The Position

Perform repair work and preventative maintenance on emergency vehicles. Troubleshoot problems specializing in emergency equipment.

Requirements

• Must be willing to travel within an assigned territory.
• Must be dependable.
• Excellent customer service skills, both verbal and written.
• Must assume responsibility for high quality of repair process.
• Must have the ability to work independently or with less supervision.
• Should have excellent verbal communication skills.
• Must have the ability to work under pressure.
• Ability to manage service calls.
• High School Diploma or GED.
• Clean driving record with or able to obtain a Class B non-exempt CDL driver license.
• Knowledge of repair principles and procedures in all areas of the Heavy Truck Repair Industry.

Nice To Haves

• EVT (Emergency Vehicle Technician) and ASE Heavy Truck Certifications are a plus.

Responsibilities

• Responsible for the service and repair of all fire apparatus equipment.
• Testing and repairing equipment by traveling to the location of the customer.
• Provide troubleshooting and performing installation of equipment.
• Attending to the needs of the customer whenever required.
• Provide confirmation that equipment is functional.
• Provide telephone support to the customer in order to perform troubleshooting.
• Follow through to ensure equipment is in proper working condition after performing troubleshooting.

Benefits

• Medical (PPO & HDHP options)
• Company HSA match
• Dental
• Vision
• Short-Term Disability
• Accident and Hospital Indemnity Insurance
• Telehealth
• Voluntary Life Insurance
• Voluntary Critical Illness
• 401K with Employer Match
• Employee Stock Ownership Program
• Paid Holidays and Paid Time Off
• 4 Weeks Paid Parental Leave
• Paid Training & Safety Equipment
• Basic Life & AD&D
• Critical Illness Insurance
• Long-Term Disability
• Employee Assistance Program
• Verizon Wireless Company Discount (eligibility requirements)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED